DHL Freight: Delays in lead times for International traffic may occur. We have implemented a new transport management system and apologize for any disruption to your business.

2023-02-10 Information regarding the implementation of our new transport management system

DHL Freight Sweden implemented a new transport management system on January 30, which has generally gone as expected. It is an extensive change that affects all our operational and administrative processes for our international traffic, hence it is natural that there are some unforeseen challenges in connection with implementation.

We are now working with the highest priority to deal with this situation urgently. During the ongoing hyper-care period, we go with full resources and follow the development of the challenges we have identified on a daily basis. Most are solved immediately, other parts take a little longer.

We apologize for the disruption caused and any impact it may have on your business going forward.