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With DHL, return handling is as easy for you as it is for your customers. It's important. We know that smooth return management significantly increases customer loyalty. Below you can read more about how it works when handling returns within Sweden and in Europe.

e-Commerce returns within Europe

For those of you who send to customers abroad, we offer our service Parcel Connect Return. With the original shipment, you attach a return label. In this way, your customer has everything needed to handle a return. In our product sheet you will find specific details.

e-Commerce returns within Sweden

Sending returns in Sweden is even easier. Choose between attaching a return label to all your packages, or emailing one later when your customer asks for it.

Get Started

Send Online Instantly

Pay by credit card and send directly without customer number. Submit the package to a DHL agent near you.

Existing Customer? Sign in to MyDHLFreight

As a registered business customer, log into MyDHLFreight to use our full expertise.

Become a Business Customer. Register Now!

Manage returns, optional services and get all your costs on one invoice once you sign up.