With DHL, return handling is as easy for you as it is for your customers. It's important. We know that smooth return management significantly increases customer loyalty. Below you can read more about how it works when handling returns within Sweden and in Europe.
e-Commerce returns within Europe
For those of you who send to customers abroad, we offer our service Parcel Connect Return. With the original shipment, you attach a return label. In this way, your customer has everything needed to handle a return. In our product sheet you will find specific details.
e-Commerce returns within Sweden
Sending returns in Sweden is even easier. Choose between attaching a return label to all your packages, or emailing one later when your customer asks for it.