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As we navigate the ever-evolving world of logistics, we are constantly bombarded with new innovations that claim to be game-changers. However, as we have witnessed with examples like drone delivery, not every innovation can be seamlessly integrated at scale. Pilot programs often uncover major shortcomings and reveal the complexity of the innovation process.

In light of these challenges, it becomes crucial to ask ourselves:

  • Which innovations should we truly investigate in detail?
  • What technologies have the potential to make a tangible difference in our supply chain operations?

We understand the importance of making informed choices amidst the sea of options. That's why we cordially invite you to join us for an insightful event focused on separating the hype from reality. Our aim is to guide you in identifying innovations that have proven their worth in the field and can genuinely transform your supply chain.

Our in-person, cross-sector event "Innovation in Practice" will investigate the latest technologies and solutions that are already boosting logistics operations in either DHL's supply chains or those of selected customers. In this intimate, small-forum conference, delegates are encouraged to reference their own real-world challenges, share best practice, and learn from the valuable experiences of their peers

George KanuplaGeorge Kanupla

Vice President LLP

DHL Supply Chain

Tim TetzlaffTim Tetzlaff

Global Head of Accelerated Digitalization

DHL Supply Chain

Cedric GroschCedric Grosch

Senior Specialist - IoT Business Development Innovation

DHL Customer Solutions & Innovation

More to come!

  • As VP of LLP DHL Supply Chain, George has ten years experience in DHL with various leadership roles and over twenty years experience  in the Supply Chain industry holding leadership positions as shipper, 3pl, and 4pl.  George has spent seven years  in Control Tower oversight supporting all sectors with a focus on integrated solutions, implementation of the LSHC Transport COE, and highly complex transport operations oversight.

    Additionally, spending three years as North America LLP lead with a focus on customer and product growth. Since 2021, George’s responsibility has expanded to include LLP Account Management, Operational Strategy, Continuous Improvement & Engineering, Quality, and Implementations

  • DHL Supply Chain has been at the forefront of realizing the potential of digitalization in logistics. As global head of DHL’s Accelerated Digitalization program, Tim and his team are focused on 12 technology categories to bring digitalization to DHL Supply Chain’s 2,000+ operations worldwide. 

    As a firm believer in a future which is neither fully automated, nor fully human – but both,  join Tim to learn how robotics, automation, and AI complement our human workforce to deliver excellence in a digital world.

  • As Sr. Specialist Business Development & Innovation, Cedric Grosch drives the deployment of connected devices and the implementation of end-to-end Internet of Things solutions across all sectors and DHL business units within the Americas. Furthermore, Cedric also manages innovation projects in collaboration with technology partners, customers and start-ups and is part of the DHL Americas Innovation Center in Chicago.

    His journey at the DHL Group began 2018 with a part-time shop floor job at Deutsche Post alongside his studies. Cedric has a degree in industrial engineering and completed internships at the DHL Innovation Center in Troisdorf and Chicago, before taking on his current role.

Key Agenda Themes

Over two half-days with a lively mix of keynote speeches, customer presentations, interactive discussions, and breakout sessions, we will explore successful innovation use cases in:  

Warehousing Operations

Automation and robotics solutions along the warehousing value chain from receiving to dispatch and latest innovations in the area of packaging. 

Transport & Visibility

IoT solutions related to shipment tracking, asset tracking, condition monitoring as well as visibility platforms, battery logistics, new container solutions such as Ocean Secure.

Supply Chain Innovation

Customer spotlight on use cases of supply chain application to sustainability, Lead Logistic Provider (LLP) solutions and platforms. 


DHL Innovation Center Americas

  • 12:00PM - 1:00PM   Arrival & Lunch

    1:00PM - 1:15PM   Welcome & Introduction

    1:15PM - 1:45PM   Keynote Accelerated Digitalization

    1:45PM - 2:15PM   Warehouse Automation Solutions (1/2)

    Unloading & Put-away

    2:15PM - 2:30PM Coffee Break

    2:30PM - 3:30PM Warehouse Automation Solutions (2/2)

    Picking & Storage, Packaging & Sortation

    3:30PM - 4:00PM Coffee Break

    4:00PM - 5:00PM   Transport & Visibility Forum

    5:00PM - 5:30PM Innovation Plenum Session

    5:30PM - 6:00PM   Networking & Drinks

    6:00PM - 10:00PM   Dinner

  • 8:30AM - 9:00AM   Arrival, Coffee & Snacks

    9:00AM - 10:00AM   Supply Chain Orchestration

    10:00AM - 10:30AM   Supply Chain Innovation: Customer Spotlight

    10:30AM - 11:00AM   Coffee Break

    11:00AM - 11:30AM   Innovation in Practice Workshop

    11:30AM - 12:10PM   Look into the Future: Trend Radar 6.0

    12:10PM - 1:00PM   Lunch & Farewell

  • DHL Innovation Centers spearhead the future of logistics and drive customer-centric innovation across the world. A unique platform where attendees can expand networks, hear from leading innovators, connect with new collaborators to truly go beyond potential. A perfect venue for this year’s forum.

    DHL Innovation Center Americas, 9580 W Higgins Road, Rosemont, IL 60018, USA

Hotel Recommendations


    Shuttle To and From O’Hare International Airport

    5am – 11pm every 20 minutes on the hour leaving from hotel

    FROM O’HARE AIRPORT – via Westin Shuttle

    Domestic Flight Arrivals – Terminals 1, 2 & 3 ONLY


    Follow the sign to the Ground Transport/ Baggage Claim.

    From the Ground Transport/ Baggage Claim Area- Follow the signs or red arrows on the floors to the Bus/ Shuttle Center.

    Proceed through the underground pedestrian walkway area to the Elevator 3 Center or Elevator 4 Center.  Take elevator to 1st level- In the elevator, press the Bus/Shuttle button.  Continue to the Bus/Shuttle Center area, door entrance will be marked.

    Please note: The Bus/Shuttle Center is located inside the building and not in the parking lot.

    Once inside the Bus/Shuttle Center area proceed to door #3 and look for the Westin O’Hare shuttle. 

    FROM O’HARE AIRPORT – via Westin Shuttle

    International Flight Arrivals – Terminals 5 ONLY (Southwest and Frontier Airlines domestic)

    After claiming your luggage, please dial 1-847-698-6000 for complimentary pick-up.  Please advise the hotel agent of your location and you will be provided specific instructions to meet the shuttle.

    Book your room here.