WHO
BUYS THE MOST FROM SOCIAL PLATFORMS AND WHO USES THEM FOR INSPIRATION?
WHERE
IN THE WORLD DO MANY SHOPPERS PREFER TO PAY CASH ON DELIVERY?
WHAT
IS THE BIGGEST REASON FOR CART ABANDONMENT ACROSS THE WORLD?
DHL eCommerce
GLOBAL ONLINE SHOPPER SURVEY
Every part of the world has a distinct attitude to shopping online, across borders. For e-commerce businesses with an international outlook, the good news is that 55% of the world’s shoppers are happy to buy cross-border. Find out what’s driving shoppers in 23 global markets to buy online from other countries.
Read or Download the Global Shopper Survey
Discover how the world shops online to help build your cross-border business
For e-commerce businesses looking to grow in new markets, these are the insights that put success in your grasp.
Domestic and cross-border online shopping is accelerating across the world, fast! As it grows, new trends are emerging, and expectations are changing. From the evolution of social media shopping to a demand for more rapid delivery times, your customers are pushing for better…
Sales aren’t just made on websites anymore, they are made on social channels and in marketplaces. Today’s e-tailers should consider the buyer journey across multiple touchpoints and consider how to position delivery & customs charges to increase basket conversions
Ryan Hunter, Senior Vice-President, Sales Global - DHL eCommerce
FIND OUT...
WHY
COULD MARKETPLACES BE A GOOD WAY FOR E-TAILERS TO ‘TEST THE WATERS’ BEFORE EXPANDING INTO GLOBAL TERRITORIES?
HOW
IMPORTANT IS SUSTAINABLE DELIVERY TO GLOBAL SHOPPERS IN 2023?
VIEW COUNTRY GUIDES
Every country is different and that is as true for e-commerce as it is for food, culture and language. So, if you’re thinking of selling cross-border, our country guides will help you get started in the most efficient way. Learn more about individual countries and their shopping habits and find specific stats on how online shoppers are buying in a country you want to expand into.
