DHL Supply Chain Strengthens Its Offering to Small and Midsize Companies With Acquisition of E-Commerce and Retail Logistics Specialist IDS Fulfillment

• Multi-customer facility network added to 3^rd-party logistics leader’s e-commerce business
• More small and midsized businesses gain access to market-leading expertise, technologies, warehousing, and transportation network to enable their growth
• Acquisition marks second e-commerce purchase in North America for DHL in 2025

In a strategic move to further enhance its e-commerce capabilities and expand its service offering to small and midsized customers, DHL Supply Chain has acquired U.S.-based e-commerce fulfillment and retail distribution logistics provider IDS Fulfillment.

The acquisition adds over 1.3 million square feet of multi-customer warehouse and distribution space strategically located across the U.S.  This includes facilities in Indianapolis, Ind., Salt Lake City, Utah, Atlanta, Ga., and Plainfield, Ind., where the company is headquartered. Committed to ensuring a seamless transition for customers and associates, DHL will continue to operate all IDS facilities under existing local leaders.

“E-Commerce has been a growth driver for DHL in recent years and is an important focus in our Strategy 2030 agenda,” said Patrick Kelleher, CEO of DHL Supply Chain North America. “The acquisition of IDS Fulfillment not only expands our operational footprint but also ensures small and midsized companies have access to our state-of-the-art logistics solutions designed for their specific requirements.”

Mark DeFabis, CEO of IDS Fulfillment, stated, “We believe that DHL’s commitment to innovation and service excellence makes them the ideal partner to enhance our operations and deliver industry-leading capabilities to our customers and team members.”

This marks the second e-commerce acquisition for DHL Supply Chain in 2025, having acquired Inmar’s reverse logistics business in January, making it the largest returns processing provider in North America.

Kraig Foreman, President, eCommerce, DHL Supply Chain North America, added, “IDS not only brings a network of additional facilities to DHL Supply Chain, but also a diverse customer portfolio and fulfillment expertise. With our expanded capabilities, small and midsized companies can take advantage of scalable fulfillment solutions that provide seamless integration along with the world-class digital tools, in-depth analytics, and service excellence for which DHL is renowned.”

With more multi-national organizations seeking to establish fulfillment capabilities in North America, the world’s leading contract logistics provider is focused on expanding its offerings to deliver even more solutions to a wider range of businesses. “These acquisitions are timely and demonstrate our commitment to continued growth in the e-commerce sector, reinforcing DHL’s leadership position as the logistics provider of choice for customers of all sizes,” Kelleher said.