Modern leaders on the front line: Putting the "Super" into Supervisor

Leadership is key to success at the world’s largest contract logistics provider. For DHL to become a great company to work for all, its leaders need to motivate and inspire colleagues and be open to embracing both challenges and opportunities. And that starts with its supervisors. Read how, in a logistics industry first, DHL is developing supervisory skills in its own Academy.

Dave Ames is clear on the value of the role that supervisors play within DHL Supply Chain.

Dave, the North America business’s VP, Talent Management/Acquisition and Certified Learning & Development, says: “Our 10,000 supervisors around the globe are on the front lines. It’s up to them to lead, motivate and develop our teams to run and perform to their highest potential. In order to have a world class team, we need world-class supervisors.”

But how are logistics supervisors trained to be world-class? It’s a topic that is attracting much attention in the supply chain industry with its much-publicised talent shortages.