#News&Insights

MyGTS: Calculate Your Customs Duties & Taxes for Free

Vivien Christel Vella
Vivien Christel Vella
Senior Global Digital Marketing Manager
4 min read
personas supervisando inventario en un almacén

MyGTS (My Global Trade Services) is a complimentary platform designed by DHL to assist businesses in shipping global trade requirements.

Are you preparing a cross-border shipping? Then you’ve probably asked yourself at least one of these questions: “What compliance records do I need for customs?”, “How much duty will I have to pay?”, “Will my product reach its destination without delay?”

That’s why DHL developed MyGTS (My Global Trade Services), an intuitive platform to help SMEs navigate critical elements of cross-border shipping – including customs documentation, import regulations, and how to calculate tariffs upfront.

Read on to discover how this free DHL tool can streamline your commercial operations – and help you avoid costly bottlenecks at borders.  

 

What is MyGTS?

MyGTS (My Global Trade Services) is a complimentary, digital portal from DHL that helps businesses manage the complex regulatory landscapes of international trade.

Whether you’re dispatching cargo for the first time or expanding into new markets, MyGTS gives you instant access to essential trade information – all in one place. That includes:

  • Market-specific import/export regulations

  • Landed cost calculator

  • Required customs documentation

  • Product classification (HS codes)

Consider it your digital trade assistant – helping you avoid delays, reduce unexpected costs, and execute cross-border shipments with greater confidence.

Best of all? You don’t need to be a customs expert to use it. MyGTS is built to be intuitive and accessible, making it an ideal DHL solution for SMEs and growing e-commerce businesses.

The benefits of MyGTS

Expanding into international markets is one of the best ways for small businesses to grow – after all, there’s a big world out there! Yet navigating the complexities of global shipping can seem overwhelming. That’s where MyGTS’s dedicated features can prove invaluable:

  • Guidance on international trade regulations in 220 countries When you're selling internationally, compliance frameworks vary from one country to the next – sometimes in ways that aren’t obvious until a shipment gets stuck at customs. For SMEs distributing products to multiple markets, this can quickly become very time consuming – and complex – to manage. MyGTS gives you access to up-to-date trade regulations for 220 countries and territories, so your team is never left guessing what’s allowed, what paperwork is required, or how to stay compliant. Instead of worrying about missing details, you get peace of mind – knowing your cargo is documented properly and your customers are more likely to receive their orders on time.

 

Access four types of trade content

MyGTS doesn’t just give you surface-level information – it brings together four key types of trade content in one platform:

  • Regulatory information

  • Customs tariffs

  • Import/export requirements

  • Trade documentation guidance

So, whether you're classifying a product, calculating duty, or preparing shipment paperwork, you’ll have the insights you need to stay ahead – and ensure your inventory keeps moving smoothly.

Determine the total delivered cost for goods in any country

Landed cost is the total cost of getting your product to your customer’s door – including transportation, customs duties and taxes, and handling fees. It’s a crucial number to know if you want to price your products competitively and avoid unexpected charges.

MyGTS has a powerful import and duty calculator that helps you estimate landed costs for any destination before you ship. That means no more guesswork, fewer surprises for your customers, and a much clearer view of your profit margins – a simple way to strengthen your pricing strategy.

 

Understanding into over 200 free trade agreements

If you’re looking to reduce landed costs and improve your competitiveness abroad, free trade agreements (FTAs) can make a big difference. These are treaties between countries that reduce or eliminate tariffs on certain goods – making it easier and more cost-effective to trade across borders.

MyGTS helps you identify which of the 200+ FTAs apply to your products, and what criteria you need to meet to qualify for reduced or zero tariffs.

By identifying opportunities to reduce duties, you can better control your landed costs and provide more competitive pricing – a key advantage when entering a competitive market.

 

A library of more than 5,000 downloadable import and export document templates

Because border paperwork fluctuates significantly based on cargo classification and destination laws, flawed or missing record-keeping stands as a primary catalyst for administrative holdups at international checkpoints.

MyGTS provides direct access to an extensive repository of over 5,000 printable templates covering both inbound and outbound requirements. This ensures the appropriate paperwork is permanently accessible, keeping your logistics pipeline running without interruption.

Evaluate difference between shipping destinations

When determining your next target country, the specialized corridor assessment tool provides immense value. It delivers a comprehensive overview of regulatory mandates alongside projected total landed cost across various transport links. This straightforward functionality highlights territories with minimal operational hurdles, enabling you to focus on lanes that are more straightforward and economical.

 

Get the right HS code for your goods

Harmonized System (HS) codes are a unique identifier to classify the exact type of goods you’re shipping, and they’re essential for customs compliance. The responsibility of providing the HS code(s) is always that of the shipper, so you’ll need to carry out a code lookup when you ship. 

MyGTS helps you easily find the correct HS codes for your goods, reducing the risk of errors, fines, or shipment delays. Furthermore, the Product Catalog allows you to save multiple tariff codes for quicker reference in future.

 

How MyGTS help your business growth in new markets

Ready to scale your business internationally? Explore how our trade tools make global distribution streamlined, intelligent, and highly predictable.

 

Frequently Asked Questions

MyGTS (My Global Trade Services) is a complimentary digital platform from DHL that assists companies in handling their international shipping requirements. It provides utilities to estimate tariffs, pinpoint necessary documents, and understand regional compliance regulations.

MyGTS is a DHL platform built for any business operating internationally, including SMEs and e-commerce vendors. It’s highly beneficial if you're looking to discover market offering preferential trade agreements.

It streamlines cross-border trade by providing precise, real-time data on tariffs, taxes, regulations, and required documentation. This enables you to minimize border bottlenecks and plan more efficiently.

You can access MyGTS through the DHL website by logging in with your DHL Express account or registering for a new MyGTS account. Once logged in, you can search by product, destination, and shipment type to access all relevant trade information.

 

MyGTS functions as a customs tax calculator, assisting you to forecast duties and taxes in advance so you can budget costs more effectively. This means you can value your merchandise with higher certainty, and grow into a new market with reduced vulnerability. 

Gain entry to MyGTS using your current DHL Express credentials, or sign up for a fresh MyGTS profile. Select here to explore your alternatives.

 

Absolutely. The MyGTS platform undergoes constant modifications to align with ongoing global trade rules, import duties, and border clearance protocols throughout 227 nations and regions.

No, MyGTS is not a booking portal. It’s engineered to help you prepare for international shipping by providing the essential details you need before scheduling a shipment. You can arrange and manage shipments with MyDHL+.

 

HS codes serve as global item classification figures applied by customs to establish import rates, trade boundaries, and documentation. They are indispensable for accurate duty calculations and trouble-free border clearance.

Landed cost is the complete cost of shipping an item to its final destination, including freight charges, duties, taxes, and associated handling fees. It’s the amount your customer (or you) ultimately pays to receive a cross-border shipment. 

 

Calculating your complete landed cost enables you to establish accurate product pricing while eliminating unexpected charges. MyGTS projects these total import expenses by analyzing your product’s HS code, the destination country, and applicable customs duty payments.

 

This term refers to the paperwork, approved licenses, and declarations required by a country’s customs authority to allow merchandise to be imported or exported. These regulations fluctuate based on the specific commodity type and destination.

 

A shipment exception happens when a delivery is delayed due to unexpected challenges like customs holds, missing paperwork, or invalid postal details. These issues can impact delivery times but are often resolved once the correct data is provided. 

Looking to grow in new markets? MyGTS is ready to help.

 

You can log in to MyGTS with your existing DHL Express account, or register for a new MyGTS account. Click below for your options.