MyGTS: Your gateway to easy international shipping

Shipping internationally? Then you’ve probably asked yourself at least one of these questions: “What paperwork do I need for customs?”, “How much duty will I have to pay?”, “Will my product make it to my customer without delay?”

That’s why DHL has created MyGTS (My Global Trade Services), a user-friendly platform to help SMEs navigate key aspects of cross-border shipping – including customs documentation, import regulations, and how to calculate tariffs upfront.  

Read on to discover how this free DHL tool can simplify your international shipping experience – and help you avoid delays at borders.  
 

What is MyGTS?

MyGTS (My Global Trade Services) is DHL’s free, self-service online platform that helps businesses navigate the often-confusing world of international trade.

Whether you’re shipping for the first time or expanding into new markets, MyGTS gives you instant access to essential trade information – all in one place. That includes:

• Country-specific import/export regulations
• Landed cost calculator
• Required customs documentation
• Product classification (HS codes)

Think of it as your digital trade assistant – helping you avoid delays, reduce unexpected costs, and ship across borders with greater confidence.

Best of all? You don’t need to be a customs expert to use it. MyGTS is built to be intuitive and accessible, making it an ideal DHL tool for SMEs and growing e-commerce businesses.

The benefits of MyGTS

Shipping internationally is one of the best ways for small businesses to grow – after all, there’s a big world out there! Yet navigating the complexities of global shipping can seem overwhelming. That’s where MyGTS’s dedicated features can prove invaluable: 

Guidance on international trade regulations in 227 countries

When you're selling internationally, the rules change from one country to the next – sometimes in ways that aren’t obvious until a shipment gets stuck at customs. For SMEs shipping to multiple markets, this can quickly become very time consuming – and complex – to manage.

MyGTS gives you access to up-to-date trade regulations for 227 countries and territories, so you're never left guessing what’s allowed, what paperwork is required, or how to stay compliant.

Instead of worrying about missed details, you get peace of mind – knowing your shipments are prepared properly and your customers are more likely to receive their orders on time.

Access four types of trade content

MyGTS doesn’t just give you surface-level information – it brings together four key types of trade content in one platform:

• Regulatory information
• Customs tariffs
• Import/export requirements
• Trade documentation guidance

So, whether you're classifying a product, calculating duty, or preparing shipment paperwork, you’ll have the insights you need to stay ahead – and keep your goods moving.
 

Calculate landed cost for goods in any country

Landed cost is the total cost of getting your product to your customer’s door – including transportation, customs duties and taxes, and handling fees. It’s a crucial number to know if you want to price your products competitively and avoid unexpected charges.

MyGTS has a powerful import and duty calculator that helps you estimate landed costs for any destination before you ship. That means no more guesswork, fewer surprises for your customers, and a much clearer view of your profit margins – a simple way to strengthen your pricing strategy.

Insights into over 200 free trade agreements

If you’re looking to reduce landed costs and improve your competitiveness abroad, free trade agreements (FTAs) can make a big difference. These are treaties between countries that reduce or eliminate tariffs on certain goods – making it easier and more cost-effective to trade across borders.

MyGTS helps you identify which of the 200+ FTAs apply to your products, and what criteria you need to meet to qualify for reduced or zero tariffs.

By identifying opportunities to reduce duties, you can better manage your landed costs and offer more attractive pricing – a key advantage when entering a competitive market.

Over 5,000 downloadable import & export document templates

Customs paperwork varies by product and destination, so it’s perhaps unsurprising that inaccurate or incomplete paperwork is one of the leading reasons for delayed shipments at borders. 

MyGTS gives you access to more than 5,000 downloadable templates for both import and export.  That means you always have the right documents at your fingertips, helping to keep your shipments moving smoothly.
 

Compare differences between shipping destinations

If you’re deciding which market to enter next, the Trade Lane Comparison feature can be invaluable. It gives you a clear, high-level view of import and export requirements, along with estimated landed costs, for different shipping routes. It’s an easy way to see which destinations involve fewer trade restrictions – helping you prioritize routes that are simpler and more cost-effective.

Get the right HS codes for your goods

Harmonized System (HS) codes are a unique identifier to classify the exact type of goods you’re shipping, and they’re essential for customs compliance. The responsibility of providing the HS code(s) is always that of the shipper, so you’ll need to carry out a code lookup when you ship. 

MyGTS helps you easily find the correct HS codes for your goods, reducing the risk of errors, fines, or shipment delays. Furthermore, the Product Catalog allows you to save multiple tariff codes for quicker reference in future.

Here’s how MyGTS will help your business grow in new markets

Looking to grow your business internationally? Discover how MyGTS makes cross-border shipping simple, smart, and stress-free. 
 

Frequently Asked Questions

Looking to grow in new markets? MyGTS is ready to help.

You can log in to MyGTS with your existing DHL Express account, or register for a new MyGTS account. Click below for your options.