Small business & global shipping advice from DHL Express

In South Africa’s fast-moving business environment, knowing your shipping costs and delivery times upfront isn’t just nice to have—it’s non-negotiable

In the hustle of South Africa’s malls or the click-happy sprawl of our online shops, there’s one problem that retailers can’t afford to ignore: refunds. It’s rarely anyone’s favourite topic — until a customer stands at the counter, receipt in hand, and the whole process grinds to a halt.

Thinking about sending your products beyond the borders of Mzansi? For many South African retailers, international shipping can feel as tricky as a Joburg taxi rank at rush hour—fast-moving, unpredictable, and full of hidden turns. But with the right support, even the most complex routes become manageable.

Sustainability isn’t a buzzword in South Africa anymore—it’s fast becoming a business necessity. From the Western Cape’s rolling vineyards to Gauteng’s bustling business hubs, companies are feeling the pressure to cut emissions, keep customers happy, and still grow.