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Air Freight

AIR FORWARD is a category of products that predominately use an air mode and offers a choice in delivery speeds to best suit customer requirements.

Working together with carefully selected carriers, we operate with schedules on all the world’s major routes so you can plan with certainty for greater efficiency.

Our AIR FORWARD offer is also highly flexible to meet specific customer requirements. While door to door is our standard offering, airport to airport, door to airport and airport to door options are also available.

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Ideal for time-sensitive freight, delivered in the fastest possible door-to-door freight forwarding transit time.

Using the first scheduled carrier flight out, this service delivers accelerated shipment clearance and handling at origin and destination.

Globally available service
Typical door-to-door transit time of 1–2 days
Priority treatment throughout the network for freight shipments
Prioritized status with carriers
Door-to-door delivery with other options available
Import/export customs brokerage
End-to-end real time visibility

A fast and flexible choice for moving a wide range of freight shipments from anywhere to anywhere.

Globally available service
Typical transit time of 3-5 days
Cargo transportation for freight of all shapes, sizes and types – including dangerous and oversized goods
Door-to-door, all inclusive delivery with other options available
Freight benefits from both DHL and commercial global uplift
A team of highly trained certified dangerous goods experts at all our locations
Higher priority uplift versus DHL Air Economy but lower than DHL Air Priority
Import/export customs brokerage
End-to-end real time visibility

Using the most economical routing and carrier selection, this cost-effective product doesn’t compromise on customer service.

This globally available and reliable service is ideal for less time-sensitive freight.

Cost effective, global service
Typical transit time of 5-7 days
Service for general cargo (no dangerous goods, oversized or temperature-controlled cargo)
Door-to-door service with other options available
Freight consolidated at our regional hubs allowing greater shipment control
Import/export customs brokerage
End-to-end real time visibility

Providing flexible capacity and routing options for your special lift requirements.

From new product launches and line-down situations to handling oversize, heavyweight or other special freight, we have qualified charter experts in key centers of trade.

Globally available
Flexible capacity and routing options for special lift requirements
Handling oversized, heavyweight cargo, dangerous goods, perishables and valuable freight
Freight movement coordinated to the Customer’s precise schedule
DHL controls the shipment from pick-up to final delivery
Qualified and experienced charter experts in key centers of trade
Import/export customs brokerage provided
End-to-end real time visibility

Download DHL Air Charter Flyer

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Offering 24/7/365 proactive shipment monitoring and intervention, this service delivers regulatory compliance with high visibility of the Customer’s product movement throughout the supply chain.

Meeting global standards for temperature-controlled life sciences air freight shipments, the service is supported by our global Good Distribution Practice (GDP) compliant network of certified life sciences stations.

Adhering to regulatory compliant customer procedures, this service is managed through the industry-dedicated IT system ‘LifeTrack’.

A single global network of certified life sciences stations managed by and compliant to DGF’s GDP guidelines
24/7/365 proactive shipment monitoring and intervention
Single Quality Management System with DGF GDP guidelines embedded into the processes
Over 4,500 trained and certified life sciences specialists
End-to-end SOP driven process, delivering the highest quality standards
Shipment visibility and monitoring supported by in-transit temperature data and monitoring RFID
Import/export customs brokerage provided

Download DHL Air Thermonet Flyer

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Simplifying air freight transport, this service offers a range of day definite transit times for door-to-door intra-European and intra-Asia freight shipments, in one all-inclusive rate.

Built upon DHL’s feeder and carrier network, shipments benefit from daily departures, fixed schedules and local DHL expertise.

Network coverage for intra-European and intra-Asia Pacific freight shipments
Three door-to-door transit time service levels: Priority (1-2 days), Classic (2-3 days) and Deferred (2-5 days)
One all-inclusive price, quoted and invoiced
Door-to-door delivery, with other options available, depending on customer demand
Handling high value, oversized or dangerous goods
Import/export customs brokerage
End-to-end real time visibility

Download DHL Air Freight Plus Flyer

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This premium management service caters for temperature-sensitive goods in pre-launch, launch and distribution stages. It provides post-shipment diagnostics, FMEA and auditing, cold chain optimization and data analysis services on all modes of transportation via the DHL and non-DHL network.

Includes all DHL Air Thermonet features along with customized premium features that can also be applied to Ocean and Road
Non-DHL network entities incorporated into the process
GDP compliant SOP design, implementation and change management
Intuative 25+ touchpoint visibility via Life Track
Equipment cycle management, special ground handling arrangement, risk evaluation and a mitigation index
Cold chain dashboard, analytics and optimization consulting services Highly trained Customer support through regulatory body audits with quality experts in compliance with GDP
Highly trained Customer support through regulatory body audits with quality experts in compliance with GDP

A fully flexible unaccompanied air service with an immediate pick-up and door-to-door dedicated delivery. This is offered via the next commercial or network flight out, within the shortest possible time.

Globally available, next flight out unaccompanied service
Door-to-door 24/7/365 service
Pick-up typically within 60 minutes of order
One transparent door-to-door price
End-to-end proactive tracking and monitoring
Online, real-time tracking
Customs clearance/document preparation
Dangerous goods and temperature-controlled handling

Our additional ‘secure’ service level meets high security and emergency needs, with an accompanied door-to-door pick-up and delivery, provided by an onboard courier or chartered aircraft.

DHL SameDay Speedline is a flexible, unaccompanied air service, based on the best flight out. Designed for urgent international shipments through DHL Global Forwarding’s network and partners, the service includes expedited pick-up and delivery.