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Help Center for Freight Shipping

Our freight forwarding experts share key details to help simplify your global trade and international shipping


From Incoterms to our shipping terms, save time with our DHL Global Forwarding Help Center’s self-service resources. If you can’t find the information you need, the expert team at the location closest to you is ready to help.

Are you looking for help with a shipment in transit?


Let’s get you over to our Tracking and Customer Service areas. Once there, simply enter your tracking number and we’ll help you track down the information you need.