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Service Logistics

Keeping Your Service Promise

Anywhere, Anytime

How long can your customers afford to wait?

Our Service Logistics solution is about getting the right parts to the right place at the right time, to keep your operations running smoothly so you never let your customers down.

DHL Service Logistics is proven in 1000+ service logistics operations worldwide, with an unparalleled global network spanning 140 countries.

If you need supply chain flexibility to meet your critical operational demands, we can help you, utilizing our four principles of excellence.

Our four principles of excellence

  • DHL Service Logistics operates as a powerful connected network infrastructure, serving our customers with a 24 x 7 x365 seamless experience in more than 140 countries worldwide.

  • Our seamless platform provides our customers with industry-leading real-time visibility, network control and timely data analytics to manage and improve their global operations.

  • DHL Service Logistics aim to make things easier. Standardization is delivered by globally consistent business processes, based on our Operational Standards Model, and executed on our single instance global IT platform, SeLECT.

  • We are at the leading edge of innovating the Service Logistics supply chain, bringing new ways of working and utilizing the latest technology to enhance customer experience.

Case Study | Medical Devices

Medical device manufacturers are facing increased competition and cost pressures. Read how we helped one company to reduce supply chain costs and increase visibility, improving service levels and customer satisfaction.

Read our case study

Case Study | Aviation

Cathay Pacific looked to extract further value from its Maintenance Repair & Overhaul supply chain. Read how better data and supply chain visibility have helped to reduce inventory volume, and allowed the airline to focus on its operations.

Read our case study

Get further information | Service Logistics

Find out what’s next for the services supply chain in our exclusive new report The Future of the Services Supply Chain. Plus download videos, infographics and articles explaining how our Service Logistics solution gets the right parts to the right place at the right time.

Find out more

Whatever your business, DHL Service Logistics can keep you running in a constantly changing world.

Watch our video to see how DHL Service Logistics provides industry-leading real-time visibility, network control and timely data analytics to manage and improve your global operations. 

Supply Chain Insights

Keep your finger on the pulse with thought leadership articles and innovative thinking