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The global freight transportation sector is the definition of volatility. Rates and capacities fluctuate as wildly as a commodity trading market.

But transportation – particularly ground transportation – is undergoing change that far exceeds the norms of regular market fluctuation.

What Is This Change?

Trends such as the explosive growth of e-commerce, the continued urbanization of markets, and big data analytics and digitalization are driving a massive change. This shift is ratcheting up service expectations, supporting growth in emerging markets, creating new ground transportation solutions, and above all injecting advanced technologies and service options into how shippers and 3PLs manage global transportation flows.

In the face of these changes, what are the top five factors that are rewriting the guide book on ground transportation today?

To find out, DHL Supply Chain conducted a global survey1 of more than 200 transportation decision makers across the globe and within all the major industry sectors, asking about their current and future transportation operations and strategies.