DHL eConnect

5 ways to integrate & connect to the world of Parcel Connect.

One interface that does it all

To get up and running with Parcel Connect, Parcel Connect Light, Parcel Connect Plus or Parcel Connect Return you need just one IT integration: eConnect. Accessible from many e-commerce platforms as well as directly from our web portal or API, you can generate delivery labels and track all your packages across Europe - and back again.

What is DHL eConnect?

Five ways to get your customers orders to Europe and back when using the Parcel Connect services:

eConnect API

The one stop solution for large e-commerce customers in Europe to send parcel data, retrieve labels and access Track & Trace information. When using this interface, your system is directly connected to the eConnect service via RESTful-API. Parcels can be created automatically, labels can be provided in various formats or sizes and tracking is available.

eConnect Portal

The quickest integration option, the Portal allows you to immediately send, manage and track parcels via a web browser login, and doesn’t involve programming effort. The Portal also offers bulk options for semi-automated creation of a large number of parcels via list upload.

eConnect Client

Through the eConnect Client software, simple process automations can be created easily. After installation on your system, the software can be configured to automatically generate labels based on the data output of your application (such as webshop or WMS). The software is available as a free download via the eConnect Portal.

Plugin / Connectors

For convenient integration into webshop platforms such as Shopify and Prestashop, plugins and connectors directly link your existing sales platform with fulfillment through Parcel Connect. You can access plugins and connectors from our eConnect Portal or directly with your chosen shop system.

eConnect Partners

You can access eConnect directly through one of our software partners. eConnect is integrated into plenty of standard logistics software services such as nShift or Metapack.

Everything in one place

With eConnect you can request or generate your own shipping labels, complete with all the address fields and barcodes you need to reach any of 28 countries in Europe. You can use it to look up one of our 140,000+ access points (ServicePoints and parcel lockers) and ship your parcels to any of those. You can use eConnect to track and trace your parcels from pick-up right to your customer’s door or nearest access point.

Five access channels, one tool

All eConnect channels can be combined in any way you like. For instance, if you send high volumes of parcels, you can integrate directly via an API and have full access to all services and products. For ad-hoc return label creation, you might prefer to use the eConnect Portal, where your customers can create return labels via an online self-service tool.

However you decide to combine your access channels, you’ll have full tracking status information from the report section of the eConnect web portal.

Explore the full Parcel Connect service offering

Parcel Connect

A network of products and services that crosses borders without barriers. From small to large parcel delivery, returns and B2B shipping – get affordable, reliable, and sustainable logistics.

Parcel Connect (delivery)

The most convenient way to deliver to Europe and beyond. Whether you're a high-volume shipper or an occasional sender, we take care of customs clearance and offer a range of flexible delivery options.

Parcel Connect Light

Send it right. Send it Parcel Connect Light. Low-cost international parcel delivery for small items under 2 kg in weight with a value up to €350. Shipping to 220 destinations worldwide.

Parcel Connect Plus (B2B)

Built for B2B. Designed for Europe. Enhanced by Plus. Parcel and pallet delivery across Europe. A single shipment can contain up to 999 parcels, each weighing up to 31.5 kg, or up to 5 pallets with a total shipment weight of up to 1,000 kg. – the whole time each piece is individually trackable.

Parcel Connect Return

Connected returns. Right across Europe. Right where your customer needs them. Your customers can drop off at over 180,000 parcel shops and lockers in 27 European destinations – 7 days a week.

Want fast, affordable and reliable parcel delivery & returns across Europe and beyond?

As your business grows, your logistics requirements evolve too. That's why The Parcel Connect Network is supported by a wider portfolio of services designed to help businesses manage delivery, returns, B2B shipments, lighter parcels, and integrations at scale.

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