ARRANGE A REDELIVERY

Need to arrange a redelivery? Answer a few short questions below so we can get your request processed right away.

I Am Shipping...

Parcel or Documents

Cargo / Freight

What Does Your Tracking Code Look Like?

DHL Express 10 digits numerical only.
Example: 1234567890

DHL eCommerce/ DHL Parcel Starts with JVGL or JJD.
Example: JVGL9999999999

DHL eCommerce/ DHL Parcel GM, LX, RX or up to five letters.
10 to 39 characters.
Example: GM99999999999

I Don't Have a Tracking Code...

DHL Express

For DHL Express customers, please make sure you have your shipment waybill number ready.

DHL eCommerce/ DHL Parcel

For DHL eCommerce customers, please make sure you have your shipment waybill number ready.

I Don't Have a Tracking Code...

If you have misplaced your tracking code please contact a customer service representative for further help.

DHL Global Forwarding

For DHL Global Forwarding customers, to arrange a redelivery please contact one of our customer service team.

Parcel and Document Redelivery

Arrange a redelivery from our DHL Express colleagues

Cargo and Freight Redelivery