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Any true musician will tell you that their instrument is not just a “thing” – it’s an invaluable and irreplaceable part of their creative being. So, when shipping musical instruments – whether on tour or for repair – they want to feel confident that they’ll arrive at their destination safely and in perfect condition. And that’s why many turn to DHL.
Joan Jett
DHL Express has vast experience and expertise in shipping musical instruments and large items. They were the official logistics partner of The Rolling Stones' record-breaking “Unzipped” exhibition, transporting some of the most revered instruments in rock history around the world to be enjoyed by fans from London to Las Vegas. Among them were several of Keith Richards’ and Ronnie Wood's’ guitars, and a rare dulcima (a kind of double lute), played by Brian Jones.
A lot larger in shipping terms, and only a little less rock ‘n’ roll, is their long standing customer, Thomann – Europe’s biggest online retailer of musical equipment. Hans Thomann Snr started the business as a sideline to his trumpet-playing in the 1960s, initially selling instruments from his backpack. Thomann has one store in rural Germany – but thanks to e-commerce and DHL, the company now ships musical instruments to many millions of customers across the world.
Let’s take inspiration from Ronnie Woods and begin our focus on the guitar…
One of the best ways to ship a guitar is in its protective case. Here are two common types of cases you can use:
Hardshell cases are the preferred option for shipping a guitar due to their superior protection. They are typically made of wood or molded plastic and feature a rigid outer shell that can withstand impact and pressure. If you’re wondering how to pack a guitar for shipping, it is strongly recommended to use a hardshell case from a reputable brand like Gator, Peli or a case made by the guitar brand itself. Cheaper cases may not provide adequate protection and can be easily damaged during transit.
Soft cases, also known as gig bags, are lighter and more portable than hardshell cases. They are usually made of padded nylon or polyester and offer some protection against minor bumps and scratches. However, they are not as durable as hardshell cases and are more susceptible to damage during shipping. Soft cases are best suited for local transportation or when additional protection is not a major concern. If you're shipping a guitar over a long distance or through multiple carriers, it's strongly recommended to use a hardshell case for optimal protection.
How you pack a guitar for shipping is crucial. Learn more about how to pack a parcel and how to ship large items like guitars to ensure your instrument arrives safely at its destination.
Our first piece of advice would be, don't! But while shipping a guitar in a hardshell case is obviously the safest option, we realise there may be times when that's just not feasible. So if you don't have a case or prefer not to use one, here are some steps to take to ensure your instrument's safe arrival:
Remember, while these steps can help protect your guitar during shipping, it's still not as safe as using a hardshell case. If you have the option, using a case is always the recommended method for shipping a guitar.
Astro-pack foam is an ideal material to protect your amplifier as it is lightweight, non-abrasive, and absorbs shocks. Wrap the amp in the material, securing it with packing tape. Then use several layers of bubble wrap for extra protection. Place the wrapped amp in a strong cardboard box, with plenty of padding such as polystyrene chips to prevent movement during transit. Place a “This Way Up” sticker on the outside, along with a shipping label.
If safety and speed are your top priorities, express shipping is the best way to ship a guitar. With faster delivery times, your instrument spends less time in transit, which also minimizes the risk of damage. So while it may cost a little more, the peace of mind and added protection make it well worth the investment.
The cost of shipping a guitar will obviously vary depending on a number of factors: the size and weight of the instrument; where it's travelling from and to; the type of service you opt for; and whether you choose any extras like insurance. Thankfully, DHL Express’s user-friendly online service makes it easy to get an estimated shipping cost. Just follow the step-by step instructions and the system will give you a quote.
Many stringed instruments are constructed from wood which can be vulnerable to extreme hot or cold climates. Fortunately, DHL is experienced in transporting fragile items in temperature-controlled environments, so you can be sure your instrument will arrive in perfect condition.
How can I be sure the guitar is packed securely enough?
Do the shake test! Take the guitar case and give it a shake. You shouldn’t be able to hear or feel anything rattling around.
Should you loosen guitar strings before shipping?
Yes, always!
What happens if my guitar was damaged during the shipping process?
If your guitar is damaged during shipping, contact DHL Express immediately to file a claim. DHL Express has a compensation policy in place to cover damages depending on your delivery service. However, for added peace of mind and comprehensive protection for your valuable instrument, we recommend opting for DHL's shipment insurance during the booking process.
One of the most important things when shipping a guitars, violins, double-bass, cellos, mandolins or any other stringed instrument, is to loosen the strings before packing. This is because the temperature may fluctuate during the journey, meaning the strings could tighten up and snap.
Most drums don’t have cases, so it’s best to cover them in several layers of bubble wrap before putting them into the packing box or crate. You’ll need the right sized box for each one, so there isn’t too much room for movement.
If you’re sending more than one drum, you can remove the heads and hoops of the big drums and nest the small ones inside, along with crumpled newspaper or cloth as padding. Then replace the heads and tape them securely. Use a separate bag for small parts.
If you’re sending a whole drum kit, you’ll need to break it down, removing the legs and taking the rack tom stand apart. Wrap the rack tom parts and place them inside the kick drum, filling in the gaps with crumpled newspaper so they don’t move around.
As trumpets, trombones, horns, tubas and the other brass instruments are made up of lots of different parts, it’s best to dismantle them and wrap each part separately. Cover and tape each part with plenty of bubble wrap as protection, then put them directly into the packing crate, including their cases wrapped separately.
Wind instruments such as flutes, clarinets, saxophones and oboes can be packed in their cases. Cover both the instrument inside the case and the case itself in bubble wrap for protection and shock absorption, taping it securely. If you’re shipping your instrument without a case, then wrap it in at least three layers of bubble wrap before it goes into the packing crate.
You can never be too careful! DHL offers free cover up to a certain value as standard (depending on your country of origin and destination), but this can easily be upgraded if your instrument exceeds this value. And for extra peace of mind, DHL offers full tracking of your shipment to its destination.
If your equipment contains batteries, and you’re shipping it cross-border, you will need to be aware of certain regulations. Some batteries are classified as Dangerous Goods, and transporting them is risky when they are not correctly packed or handled. To ensure your shipment gets to where it needs to be, safely and on time, check out our guide to shipping lithium batteries.
Bands as big as the Rolling Stones and Coldplay trust DHL Express to carry their instruments around the world. They know that shipping a guitar, whether domestically or internationally, requires careful consideration and preparation. And the expertise that DHL Express brings hits all the right notes. Open a business account today and you can start shipping with confidence too.
1 – Joan Jett, BrainyQuote, accessed July 2022