Tools to streamline the shipping process
At DHL Express, our comprehensive online solutions simplify international shipping by minimizing errors and controlling costs. You’ll have all the tools you need to prepare your exports with speed, accuracy and efficiency − whether it’s generating electronic waybills or preparing paperless customs documents. Importing is just as easy because we help coordinate communication with your shippers via the Internet. You’ll also be able to monitor all your shipments and keep your payment details secure. Additionally, we have self-help information in the form of demos, quick reference guides, user guides and FAQs and chatbot that can be referenced at any time.
One-stop shipment management solution. When you register, you’ll be able to create your own address book, track shipments, view shipment history, customize settings and much more!
Learn more about MyDHL+
DHL Integration Solutions are online web services integration capabilities that provides DHL service availability, transit times, rates, shipment and courier pickup booking along with shipment tracking from over 165 countries around the world. Using DHL Integration Solutions, customers can incorporate DHL shipping functionality into their websites, customer service applications or order processing systems.
Integrating with a large range of eCommerce platforms, DHL Express Commerce streamlines every step of your fulfilment process, reduces handling time, minimizes human error, and improves customer experience.
DHL Express Global Trade Services offer a range of tools to help you understand and plan for international shipping requirements. Explore our Pre-shipment Planner that helps you understanding the Customs requirements, learn how much it costs to send shipments between countries and retrieve the necessary customs and trade documents. Use our Find Tariff Codes tool to easily find HS codes to classify your products – essential for getting your shipment through customs without delay.
On-Demand Delivery (ODD) is a dynamic delivery model that responds to the immediate needs of consumers, enabling customers to receive their orders with unprecedented speed and convenience. With ODD, the customer can choose from a range of options including delivery to a parcel locker, neighbor, or alternate address. Another benefit of ODD is that the customer can receive notifications about their shipment’s status, in real time, so they can track where it is.
Learn more about On Demand Delivery
Support When You Need It
Our technical support team is available to help you understand our shipping tools and answer any questions you may have.
Contact us for Technical Support. Or, if you would like to speak to a DHL Express technical support agent, please call +852 2400 3308 or email us at hkgwebmaster@dhl.com.