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Customs clearance: 7 best practices to avoid delays

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Customs clearance: 7 best practices to avoid delays

The success of international trade heavily relies on the smooth execution of customs clearance processes. For businesses engaged in global shipping, navigating the complexities of customs regulations is a critical step towards ensuring fast, uninterrupted delivery of goods across borders. Yet, this crucial phase can be laden with potential setbacks and delays, significantly affecting operational timelines and efficiency. In this blog, we explore some of the best practices to avoid shipping delays, especially when it involves international shipping.

1. Accurate documentation

At the heart of a smooth customs clearance process is the accuracy and completeness of required documentation. Inaccurate or incomplete documents can lead to significant hold-ups, causing delays, additional customs clearance charges, and even penalties. Some of the essential documents typically include a detailed invoice, packing list, Bill of Lading/Air Waybill, and any specific certificates required for the goods being shipped. Ensuring these documents are accurately filled and readily available is the first step in avoiding unnecessary delays.

2. Classification and valuation

Correctly classifying goods for customs purposes is not just a regulatory requirement; it's a strategic necessity. The classification determines the applicable tariffs and duties, while accurate valuation is essential to avoid disputes and further scrutiny. Businesses must familiarise themselves with the Harmonized System (HS) codes and ensure their goods are classified correctly. Here’s how you can ensure you're using the right HS code:

  • Use detailed product descriptions: Begin by having a detailed and accurate description of your product. The more precise your description, the easier it will be to correctly classify your goods. Include details such as what the product is made of, its purpose, and how it is used.
  • Check with suppliers or manufacturers: If you're importing goods, your supplier or manufacturer might already have the correct HS code, especially if they frequently export products. Always verify their provided codes to ensure accuracy.<
  • Use DHL Express’ My Global Trade Services (MyGTS): MyGTS is an intuitive, all-in-one portal that leverages advanced AI technology to automate and accurately determine the HS codes for your international shipments. 

This attention to detail in classification and valuation can streamline the customs clearance procedure, averting potential hold-ups.

3. Regulatory compliance

The landscape of customs regulations is ever-changing, with new policies and procedures regularly introduced. Staying compliant with these regulations is not just optional; it's a critical component of international logistics. Businesses must remain informed about the latest customs clearance processes, especially in key import-export markets such as Hong Kong and other significant hubs. Regular training for staff and consultations with customs experts can help ensure compliance and reduce the risk of clearance delays.

 

4. Packaging and labelling

Proper packaging and labelling are about more than just aesthetics; they're about compliance and efficiency. Customs authorities rely on clear, accurate labels to process shipments quickly. This includes precise descriptions of contents, country of origin, and any handling instructions. Additionally, secure packaging ensures that goods are not damaged during inspections, further avoiding delays.

5. Transparent communication

Open and proactive communication with customs authorities can significantly mitigate the risk of delays. In instances of clearance delay, being forthcoming with information and responsive to inquiries can help resolve issues more swiftly. Establishing a rapport with customs officials can also provide valuable insights into the customs clearance declaration process and help anticipate potential roadblocks.

6. Partnering with a reliable logistics provider

The complexities of customs clearance highlight the importance of partnering with a reliable logistics provider. A provider like DHL Express, with its extensive experience in international logistics and customs clearance procedures, can be a game-changer. DHL's expertise in handling customs regulations across various countries ensures that shipments comply with all legal requirements, thereby minimising the risk of delays and enhancing the efficiency of the customs clearance process.

They offer a range of services, including Export Declarations, Bonded Transit, and Multiline Entry, with costs starting from HK$45. Services like Bonded Storage, Clearance Processing, and Duty Tax Processing are also available, facilitating seamless international shipments. Partner with DHL to leverage their extensive network and streamline your global trade operations.

Enhance shipping efficiency with DHL Express

Adopting these best practices can significantly diminish the chances of encountering delays in customs clearance, allowing businesses to maintain smooth operations and fulfill delivery promises. In the fast-paced world of international trade, being well-prepared and informed is key. Partnering with an experienced logistics provider like DHL Express can simplify the customs process, enabling businesses to concentrate on growth and expansion.

Open a business account with DHL Express to streamline your logistics and customs clearance efforts today.