MyGTS (My Global Trade Services) is a free online platform from DHL that helps businesses manage international shipping requirements. It provides tools to calculate tariffs, identify required documents, and understand country-specific regulations.
MyGTS (My Global Trade Services) is a free online platform from DHL that helps Hong Kong businesses manage international shipping requirements with ease.
Shipping overseas from Hong Kong? You’ve likely asked questions such as:
- What documents do I need for customs clearance?
- How much duty and tax will I need to pay?
- Will my shipment arrive without delays?
To help answer these challenges, DHL created MyGTS—a user-friendly tool designed to support SMEs, e-commerce sellers, and exporters in Hong Kong. It simplifies key aspects of cross-border shipping, including customs documentation, import regulations, and upfront duty and tax calculations.
Read on to discover how MyGTS can make your international shipping smarter, faster, and more predictable.
What is MyGTS?
MyGTS (My Global Trade Services) is DHL’s free, self-service online platform that helps businesses in Hong Kong navigate global trade requirements.
Whether you’re shipping for the first time or expanding into new markets, MyGTS gives you instant access to critical shipping information – all in one place. That includes:
- Country-specific import/export regulations
- Landed cost calculator
- Required customs documentation
- Product classification (HS codes)
Think of MyGTS as your digital trade assistant, helping you avoid delays, reduce unexpected costs, and ship across borders with greater confidence.
Best of all, the platform is designed to be simple and intuitive, so you don’t need to be a customs expert to use it. This makes it ideal for Hong Kong SMEs and growing online businesses.
Key Benefits of MyGTS
Expanding internationally is a major growth opportunity—but global shipping can be complex. MyGTS helps simplify the process with powerful features:
Access Trade Regulations in 220+ Countries and Territories
Shipping rules vary widely between countries, and missing details can result in customs delays.
MyGTS provides up-to-date trade regulations worldwide, helping Hong Kong businesses:
- Understand import/export requirements
- Prepare correct documentation
- Stay compliant with customs rules
This gives you peace of mind and improves delivery reliability for your overseas customers.
All-in-One Trade Information Platform
MyGTS brings together four essential types of trade content:
- Regulatory information
- Customs duties and tariffs
- Import/export requirements
- Documentation guidance
Whether you're classifying goods or preparing shipping paperwork, MyGTS ensures you have the right information at every step.
Calculate Landed Costs Instantly
Landed cost is the total cost of shipping your product internationally, including transport, duties, taxes, and handling fees.
With MyGTS, you can:
- Estimate duties and taxes before shipping
- Understand total delivery costs upfront
- Avoid unexpected charges for customers
This helps your businesses price competitively and protect profit margins.
Leverage Free Trade Agreements (FTAs)
Hong Kong businesses trading globally can benefit from reduced tariffs through free trade agreements (FTAs).
MyGTS provides insights into 200+ FTAs, helping you:
- Identify eligible trade routes
- Check tariff reductions or exemptions
- Understand qualification requirements
This enables you to lower costs and stay competitive in international markets.
Access 5,000+ Import & Export Document Templates
Incorrect or incomplete paperwork is a common cause of shipping delays.
MyGTS provides over 5,000 downloadable templates, helping you:
- Prepare accurate customs documentation
- Reduce clearance issues
- Speed up international delivery
Compare Shipping Destinations Easily
Not sure which market to enter next?
The Trade Lane Comparison feature allows you to:
- Compare import/export requirements
- Review estimated landed costs
- Identify more efficient shipping routes
This helps Hong Kong exporters choose the most cost-effective and convenient markets.
Find the Right HS Codes for Your Goods
Harmonized System (HS) Codes are essential for customs clearance and duty calculations.
With MyGTS, you can:
- Quickly find the correct HS codes
- Reduce errors and compliance risks
- Save codes for future shipments using the Product Catalog
This makes cross-border shipping faster and more accurate.
Here’s how MyGTS will help your business grow in new markets
Looking to grow your business internationally? Discover how MyGTS makes cross-border shipping simple, smart, and stress-free.
Frequently Asked Questions
MyGTS is a DHL tool for any business shipping internationally, including SMEs and e-commerce sellers. It’s especially helpful if you're looking to identify markets with preferential trade agreements.
It simplifies cross-border trade by giving you accurate, up-to-date information on duties, taxes, regulations, and required documentation. This helps you reduce delays at borders and plan more efficiently.
You can access MyGTS through the DHL website by logging in with your DHL Express account or registering for a new MyGTS account. Once logged in, you can search by product, destination, and shipment type to access all relevant trade information.
MyGTS acts as a customs tax calculator, helping you estimate duties and taxes upfront so you can manage costs more effectively. This means you can price your products more confidently, and expand into new markets with less risk.
You can log in to MyGTS with your existing DHL Express account, or register for a new MyGTS account. Click here for your options.
Yes. MyGTS is updated regularly to reflect current international trade regulations, tariffs, and customs requirements across 227 countries and territories.
No, MyGTS is not a booking platform. It’s designed to help you prepare for international shipping by providing the information you need before scheduling a shipment. You can book and manage shipments with MyDHL+
HS codes are international product classification numbers used by customs to determine tariffs, restrictions, and documentation. They are essential for accurate duty calculations and smooth customs clearance.
Landed cost is the total cost of delivering a product to its final destination, including shipping, duties, taxes, and other fees. It’s what your customer (or you) ultimately pays to receive a cross-border shipment.
Knowing your landed cost helps you price products accurately and avoid hidden charges. MyGTS estimates landed costs by combining your product’s HS code, destination country, and applicable customs duty payments.
These are the documents, permits, and declarations required by a country’s customs authority to allow goods to be imported or exported. Requirements vary by product type and destination.
A shipment exception occurs when a delivery is delayed due to unexpected issues like customs holds, missing paperwork, or incorrect address details. Exceptions can impact delivery times but are often resolved with the right information in place.
Looking to grow your business internationally from Hong Kong?
MyGTS makes cross-border shipping simple, smart, and stress-free—so you can focus on expanding your business globally.
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