MyGTS (My Global Trade Services) is a free online platform from DHL that helps businesses manage international shipping requirements. It provides tools to calculate tariffs, identify required documents, and understand country-specific regulations.
MyGTS (My Global Trade Services) is a free online platform from DHL that helps businesses manage international shipping requirements.
Shipping internationally? If so, you’ve likely asked yourself questions like: “What documents are required for customs clearance?”, “How much duty and tax will I need to pay?”, or “Will my shipment reach my customer without unexpected delays?”
That’s exactly why DHL developed MyGTS (My Global Trade Services), an easy-to-use platform designed to support SMEs with cross-border shipping. It helps you manage key areas such as customs documentation, import regulations, and upfront tariff calculations so you can plan costs more accurately.
Read on to see how this free DHL tool can streamline your international shipping process – and help you reduce delays and avoid costly issues at customs.
What is MyGTS?
MyGTS (My Global Trade Services) is DHL’s free, self-service online platform that helps businesses navigate the often-confusing world of international trade.
Whether you’re shipping for the first time or expanding into new markets, MyGTS gives you instant access to essential trade information – all in one place. That includes:
- Country-specific import/export regulations
- Landed cost calculator
- Required customs documentation
- Product classification (HS codes)
Think of it as your digital trade assistant – helping you avoid delays, reduce unexpected costs, and ship across borders with greater confidence.
Best of all? You don’t need to be a customs expert to use it. MyGTS is built to be intuitive and accessible, making it an ideal DHL tool for SMEs and growing e-commerce businesses.
The benefits of MyGTS
Shipping internationally is one of the best ways for small businesses to grow – after all, there’s a big world out there! Yet navigating the complexities of global shipping can seem overwhelming. That’s where MyGTS’s dedicated features can prove invaluable:
Guidance on international trade regulations in 227 countries
When selling internationally, rules vary from country to country—often in ways that only become clear when a shipment is held up at customs. For SMEs shipping across multiple markets, managing these differences can quickly become time-consuming and complex.
MyGTS provides access to up-to-date trade regulations across 227 countries and territories, helping you clearly understand what’s permitted, what documentation is required, and how to stay compliant at every step.
Rather than worrying about missed requirements, you gain confidence that your shipments are correctly prepared—helping ensure smoother customs clearance and more reliable, on-time delivery for your customers.
Access four types of trade content
MyGTS doesn’t just give you surface-level information – it brings together four key types of trade content in one platform:
- Regulatory information
- Customs tariffs
- Import/export requirements
- Trade documentation guidance
So, whether you're classifying a product, calculating duty, or preparing shipment paperwork, you’ll have the insights you need to stay ahead – and keep your goods moving.
Calculate landed cost for goods in any country
Landed cost refers to the total cost of delivering your product to your customer’s door, including transportation, customs duties and taxes, and handling fees. Understanding this figure is essential if you want to price competitively and avoid unexpected expenses.
MyGTS includes a powerful import and duty calculator that allows you to estimate landed costs for any destination before you ship. This removes the guesswork, reduces unexpected charges for your customers, and gives you greater visibility into your profit margins—helping you build a more accurate and effective pricing strategy.
Insights into over 200 free trade agreements
If you want to reduce landed costs and improve your competitiveness in international markets, free trade agreements (FTAs) can play a major role. These agreements between countries help reduce or eliminate tariffs on eligible goods, making cross-border trade more cost-efficient.
MyGTS helps you identify which of more than 200 FTAs may apply to your products, along with the specific requirements you need to meet to qualify for reduced or zero tariffs.
By uncovering opportunities to lower duties, you can better control your landed costs and offer more competitive pricing—giving you a valuable advantage when entering new and highly competitive markets.
Over 5,000 downloadable import & export document templates
Customs paperwork varies by product and destination, so it’s perhaps unsurprising that inaccurate or incomplete paperwork is one of the leading reasons for delayed shipments at borders.
MyGTS gives you access to more than 5,000 downloadable templates for both import and export. That means you always have the right documents at your fingertips, helping to keep your shipments moving smoothly.
Compare differences between shipping destinations
If you’re deciding which market to enter next, the Trade Lane Comparison feature can be invaluable. It gives you a clear, high-level view of import and export requirements, along with estimated landed costs, for different shipping routes. It’s an easy way to see which destinations involve fewer trade restrictions – helping you prioritize routes that are simpler and more cost-effective.
Get the right HS codes for your goods
Harmonized System (HS) codes are a unique identifier to classify the exact type of goods you’re shipping, and they’re essential for customs compliance. The responsibility of providing the HS code(s) is always that of the shipper, so you’ll need to carry out a code lookup when you ship.
MyGTS helps you easily find the correct HS codes for your goods, reducing the risk of errors, fines, or shipment delays. Furthermore, the Product Catalog allows you to save multiple tariff codes for quicker reference in future.
Here’s how MyGTS will help your business grow in new markets
Looking to grow your business internationally? Discover how MyGTS makes cross-border shipping simple, smart, and stress-free.
Frequently Asked Questions
MyGTS is a DHL tool for any business shipping internationally, including SMEs and e-commerce sellers. It’s especially helpful if you're looking to identify markets with preferential trade agreements.
It simplifies cross-border trade by giving you accurate, up-to-date information on duties, taxes, regulations, and required documentation. This helps you reduce delays at borders and plan more efficiently.
You can access MyGTS through the DHL website by logging in with your DHL Express account or registering for a new MyGTS account. Once logged in, you can search by product, destination, and shipment type to access all relevant trade information.
MyGTS acts as a customs tax calculator, helping you estimate duties and taxes upfront so you can manage costs more effectively. This means you can price your products more confidently, and expand into new markets with less risk.
You can log in to MyGTS with your existing DHL Express account, or register for a new MyGTS account. Click here for your options.
Yes. MyGTS is updated regularly to reflect current international trade regulations, tariffs, and customs requirements across 227 countries and territories.
No, MyGTS is not a booking platform. It’s designed to help you prepare for international shipping by providing the information you need before scheduling a shipment. You can book and manage shipments with MyDHL+
HS codes are international product classification numbers used by customs to determine tariffs, restrictions, and documentation. They are essential for accurate duty calculations and smooth customs clearance.
Landed cost is the total cost of delivering a product to its final destination, including shipping, duties, taxes, and other fees. It’s what your customer (or you) ultimately pays to receive a cross-border shipment.
Knowing your landed cost helps you price products accurately and avoid hidden charges. MyGTS estimates landed costs by combining your product’s HS code, destination country, and applicable customs duty payments.
These are the documents, permits, and declarations required by a country’s customs authority to allow goods to be imported or exported. Requirements vary by product type and destination.
A shipment exception occurs when a delivery is delayed due to unexpected issues like customs holds, missing paperwork, or incorrect address details. Exceptions can impact delivery times but are often resolved with the right information in place.
Looking to grow in new markets? MyGTS is ready to help.
You can log in to MyGTS with your existing DHL Express account, or register for a new MyGTS account. Click below for your options.
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