Surcharges
Surcharges may apply in specific situations – for example, unusual shipment dimensions, remote delivery locations, customs related processing, or periods of high operational demand.
We provide transparency on all surcharges, while making sure your shipment gets the specialized handling it needs.
Below you’ll find clear definitions and explanations so you know what each surcharge means and when it could apply.
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Surcharges
- Surcharges apply in addition to rates and other applicable charges.
- In order to maintain a consistently high level of service DHL Express levies under given conditions a surcharge for exceptional activities
- DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities
- We strive to ensure these surcharges remain fair for our customers
- Surcharges apply in addition to the rates and any other applicable charges
Fuel Surcharge
Changes in fuel prices result in fluctuating costs for the transport industry, necessitating a variable fuel surcharge which may rise, fall or be removed, in line with movements in fuel prices.
The fuel surcharge for all services will be based on the daily average spot prices for US Gulf Coast (USGC) kerosene-type jet fuel, as reported by the U.S. Department of Energy between third week release of prior month to third week release of actual month.
For example, the daily average price for fuel from 18th of April to 15th of May is used to determine the applicable surcharge in June.
The fuel surcharge applies to the transportation charges and to the following services and surcharges (where applicable):
- Dedicated Delivery
- Dedicated Pickup
- Demand Surcharge
- Elevated Risk
- Emergency Situation
- Non-Conveyable Piece
- Non-Stackable Pallet
- Oversize Piece
- Overweight Piece
- Remote Area Delivery
- Remote Area Pickup
- Residential Address
- Saturday Delivery
- Saturday Pickup
DHL Express reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at DHL Express' sole discretion.
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* All discounts are based on shipment volume and profile information provided. DHL may adjust this discount upon thirty (30) days written notice. Terms and conditions apply.