DOMESTIC SHIPPING
Dependable Domestic Delivery
If you send large quantities of e-commerce orders or other B2C shipments within the U.S., our domestic products offer high-quality delivery (and returns) with reduced postage costs. This is possible with our expedited shipping process and Workshare partnership with the U.S. Postal Service. Their local carriers handle both final-mile delivery and return pickups, enabling you to reliably reach more than 154 million addresses six days a week.
Our Products
Our range of products offer a variety of choice for your shipping needs. All our products come with flexible pick up times, electronic invoicing and access to our online shipping tools. Our business customer web portal allows you to easily manage and track your shipments via our integrated tracking platform.
16 oz.
2-5 days
DHL SmartMail Parcel
Cost-effective, B2C shipping solution for parcels under 1 lb. All U.S. Domestic Expedited Max shipments are carbon-neutral.
DHL SmartMail Parcel provides a reliable delivery service with full shipment visibility - all while mitigating shipping costs. The cost-effective, B2C shipping solution for parcels weighing up to 1 lb. boasts 3 service levels and Shipment Value Protection up to 100 USD.
Features:
- Weight: Up to 16 oz.
- Dimension: Maximum Length 27'', Width 17'', Height 17''
- Length + Girth* ≤ 50”
- Choice of three delivery service levels
- Expedited Max 2/3 postal days (Carbon-neutral product)**
- Expedited 2-5 average postal days
- Ground 3-8 average postal days - No delivery area or residential surcharge
- Estimated delivery date
- Saturday delivery (free of charge)
- Free end-to-end tracking available via Customer Web Portal
- Shipment Value Protection up to 100 USD***
- ZIP Code validation
* Girth = 2W + 2H
** Some remote areas are assigned an Expected Day of Delivery (EDD) of more than 3 days
*** included for Expedited Max; available for a fee for Ground & Expedited
25 lbs.
2-5 days
DHL SmartMail Parcel Plus
Cost-effective, B2C shipping solution for parcels up to 25 lbs. All U.S. Domestic Expedited Max shipments are carbon-neutral.
DHL SmartMail Parcel Plus provides a reliable delivery service with full shipment visibility - all while mitigating shipping costs. The cost-effective, B2C shipping solution for parcels weighing 1- 25 lbs. boasts 3 service levels and Shipment Value Protection up to 100 USD.
Features:
- Weight: 1-25 lbs.
- Dimension: Maximum Length 27'', Width 17'', Height 17''
- Length + Girth* ≤ 50”
- Choice of three delivery service levels
- Expedited Max 2/3 postal days (Carbon-neutral product)**
- Expedited 2-5 average postal days
- Ground 3-8 average postal days - No delivery area or residential surcharge
- Estimated delivery date
- Saturday delivery (free of charge)
- Free end-to-end tracking available via Customer Web Portal
- Shipment Value Protection up to 100 USD
- ZIP Code validation
* Girth = 2W + 2H
** Some remote areas are assigned an Expected Day of Delivery (EDD) of more than 3 days
16 oz. / 70 lbs.
2-4 days / 1-3 days
DHL SmartMail Parcel Return
Cost-effective returns solution
DHL SmartMail Parcel Return is the ideal solution for merchants looking to simplify and expedite their returns process. The cost-effective, end-to-end returns solution boasts 6 convenient label options and Shipment Value Protection up to 100 USD.
Features:
- Weight: 1 oz. - 70 lbs.
- Dimension: Maximum Length 27'', Width 17'', Height 17''
- Length + Girth* ≤ 84''
- Choice of three delivery service levels
- Light 2-4 average postal days for lightweight packages that don’t exceed 16 oz.
- Plus 1-3 average postal days for packages up to 70 lbs.
- Ground 3-8 average postal days for packages up to 70 lbs. - No delivery area or residential surcharge
- Estimated delivery date
- Saturday delivery (free of charge)
- Free end-to-end tracking available via Customer Web Portal
- Shipment Value Protection up to 100 USD
- 6 label delivery methods (Email Label, Consumer API, Link Label, Stuff-the-Box, Batch Label, Return Shipment File (RSF))
* Girth = 2W + 2H
15 lbs.
2-5 days
DHL SmartMail Bound Printed Matter
Cost-effective shipping solution for Bound Printed Matter parcels
DHL SmartMail Bound Printed Matter is the ideal solution for qualified BPM parcels weighing up to 15 lbs. The B2C shipping solution boasts 2 cost-effective service levels.
Features:
- Weight: 1 - 15 lbs.
- Dimension: Maximum Length 27'', Width 17'', Height 17''
- Length + Girth* ≤ 50”
- Choice of two delivery service levels
- Expedited 2-5 average postal days
- Ground 3-8 average postal days - No delivery area or residential surcharge
- Estimated delivery date
- Saturday delivery (free of charge)
- Free end-to-end tracking available via Customer Web Portal
- Shipment Value Protection available for a fee
- ZIP Code validation
* Girth = 2W + 2H
16 oz.
-
DHL SmartMail Flats
Cost-effective Flats format mailing solution
DHL SmartMail Flats is the ideal solution for qualified Flats format mailings weighing up to 1 lb. The cost-effective mailing solution moves mail pieces with precision through a quality controlled process.
Features:
- Weight: Up to 16 oz.
- Length: 6'' - 15'' maximum
Height: 5'' - 12'' maximum
Thickness: 0.009'' - 0.75'' maximum - Uniform thickness within 0.25”
- Ground delivery service level: 3-8 average postal days
- No delivery area or residential surcharge
- Saturday delivery (free of charge)
- Limited tracking within the USPS network
- ZIP Code validation
¹ Length + Girth ≤ 50”
² Length + Girth ≤ 84”
³ Min. Dimensions are L ≤ 6'', H ≤ 5'', W ≤ 0.009'' & uniform thickness within 0.25''
⁴ DHL SmartMail Flats: limited
⁵ For DHL SmartMail Parcel, Shipment Value Protection is only included for Expedited Max shipments