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International Shipping Services

Simplified international shipping solutions to reliably reach consumers around the world


Rely on our global expertise and worldwide coverage for your business' international shipping strategy. Our cross-border solutions are designed to simplify the shipping experience for both the retailer and the consumer.

With our streamlined product portfolio, we've combined the features consumers are looking for so you can feel confident in delivering your products to more than 220 countries and territories across the globe.

220 Countries and Territories

Through Our Strong Group Network

3 International Gateways 

Dedicated Gateways Strategically Located in the U.S.

3 Products

Balance of Speed, Cost and Visibility

International Product Portfolio


DHL Parcel International Direct

Provides international shipping services to 37 key e-commerce markets around the world, and offers speed, high visibility, and improved consumer experience with a duty and tax management option.

(196.0 KB)
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Transit Times:
  • 3 - 10 business days

Customs Clearance Options:

  • DDP (Delivered Duty Paid) and Taxes paid in advance 
  • DDU (Delivered Duty Unpaid) and Taxes paid upon delivery

Address Validation: Service Included

Shipment Value Protection: Up to 100 USD/package inclusive

Maximum Weight to Canada: 66 lbs.

Maximum Weight to Rest of World: 44 lbs.

Full weight and size limits by country (see page 3)

Destinations: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Germany, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden and United Kingdom

DHL Parcel International Standard

Offers an affordable international shipping solution to over 220 countries and territories of the world. Business customers benefit from simplified postal customs clearance, reliable transit times with end-to-end tracking to key destinations using our global postal network and our international shipping expertise.

(100.1 KB)
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Transit Times:
  • Europe and Canada: 4 - 8 business days
  • Rest of World: 8 - 14 business days

Customs Clearance: DDU (Delivered Duty Unpaid) and Taxes paid upon delivery

Shipment Value Protection: Up to 100 USD/package inclusive

Maximum Weight to Canada: 66 lbs.

Maximum Weight to Rest of World: 44 lbs.

Dimensions:

  • Maximum Length + Girth = 118” (Girth = 2W + 2H)
  • Maximum: Length: 47'', Width, 24”, Height 24”

DHL Packet International

An ideal international shipping service for merchants with lightweight packages looking for a cost effective delivery service to more than 220 countries and territories.

(98.6 KB)
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Transit Times:
  • 4 - 8 business days (arrival in destination country)

Customs Clearance: DDU (Delivered Duty Unpaid) and Taxes paid upon delivery

Limitation of Liability: $13.00/lb. or the declared value of the item

Weight: Up to 4.4 lbs.

Dimensions:

  • Maximum:  Length + Width + Height = 36”
  • Maximum: Each Side = 24”

DHL Duty & Tax Calculator

A fully scalable, easy-to-use solution that will give your customers the ability to prepay all duties, taxes, and fees at checkout to over 200 global e-commerce markets. Read a case study of how we helped Everlane.

(98.4 KB)
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Functions:

  • Real-time calculation of duties, taxes and other governmental fees displayed at checkout in shopper’s local currency
  • Calculation based on order information
  • Carrier agnostic

Features:

  • Easy-to-integrate Web Services API or plug-in extension
  • Merchant maintains ownership of the checkout process and full control of foreign market product prices, branding and consumer analytics
  • Compliance features include denied party screening, embargo and common commodity restriction screening

Additional Services and Features


To further enhance our international shipping services, DHL eCommerce provides a broad selection of premium services.

Shipment Value Protection

Our basic coverage provides peace of mind to you and your customer, with coverage of up to 100 USD per parcel, making it easy to protect yourself against loss or damage to goods while they are in transit.

Additional coverage (above 100 USD) is available.

For more information, visit our Help Center

DHL GoGreen

Meet your customers’ demand for greener shipping options and differentiate your company with DHL GoGreen. This innovative service allows you to offset the carbon emissions produced during shipment delivery by paying a small per-piece fee to help fund clean energy projects. Offsets are verified annually by SGS (Société Générale de Surveillance), one of the world’s leading independent verification companies.

Delivery Confirmation Service

Follow your parcels and bound printed matter from door to door with our Delivery Confirmation service. From the second they leave your hands to the moment they reach the final destination, you and your customers can stay informed about shipments throughout their journey—and you can enjoy the peace of mind of knowing they’ve arrived safely.

Shipment Value Protection

Our basic coverage provides peace of mind to you and your customer, with coverage of up to 100 USD per parcel, making it easy to protect yourself against loss or damage to goods while they are in transit.

Additional coverage (above 100 USD) is available.

For more information, visit our Help Center

DHL GoGreen

Meet your customers’ demand for greener shipping options and differentiate your company with DHL GoGreen. This innovative service allows you to offset the carbon emissions produced during shipment delivery by paying a small per-piece fee to help fund clean energy projects. Offsets are verified annually by SGS (Société Générale de Surveillance), one of the world’s leading independent verification companies.

Delivery Confirmation Service

Follow your parcels and bound printed matter from door to door with our Delivery Confirmation service. From the second they leave your hands to the moment they reach the final destination, you and your customers can stay informed about shipments throughout their journey—and you can enjoy the peace of mind of knowing they’ve arrived safely.

Domestic Shipping Services


Through our Workshare partnership with the United States Postal Service (USPS), we also offer a full range of Domestic Shipping Services that balance speed and cost-effectively.

Get Started


If you're interested in our Shipping Services, tell us a little bit about your business needs and we'll have one of our E-Commerce Experts work out the details and get back to you.