THREE E-COMMERCE TIPS TO REMEMBER THIS SINGLES’ DAY
Optimize your e-commerce website for mobile. 90% of Singles’ Day purchases are made on mobile devices,14 so you need to ensure customers have an easy, fast and intuitive experience – otherwise they’ll abandon their carts.
Fast shipping is your ace card. Chinese consumers may be deterred from buying from overseas brands as they think their orders will be delayed. By partnering with DHL, you can offer customers Express international delivery. Just be sure to highlight it on your homepage to incentivize shoppers.
Monitor your inventory closely. If something sells out, you need to be ready to quickly pivot to promote another item instead.
The fun doesn’t stop after Singles’ Day! Peak Season is upon us, with Black Friday, Cyber Monday and Christmas still to come too. For more advice and insights to help you maximize every sales opportunity, check out our Peak Season E-commerce Toolkit.