DHL eCommerce Credit Application
If you are a prospective customer who is ready to move forward with the pricing, products, and services from DHL eCommerce and are in the final stages of executing a Customer Service Agreement (CSA), we invite you to apply for credit.
The credit application process involves our credit department collecting essential information to evaluate your businesses’ creditworthiness. This assessment is essential for determining a credit limit with open payment terms, which will be established prior to the initiation of any business relationship.
Our credit application is powered by Dun & Bradstreet.
Frequently Asked Questions
Why do I need to submit a credit application?
At DHL eCommerce, we uphold a credit policy that requires all new and existing customers to maintain a strong credit profile, whether starting or continuing their relationship with us. This policy is designed to ensure that our customers are financially solvent, thereby mitigating credit risk to DHL eCommerce and fostering a secure business environment for all parties involved.
Do I need to submit a credit application if I am paying with a credit card?
Yes, a credit application is required regardless of whether you are paying with cash or with a credit card.
Do I need a credit application if I am a publicly traded company?
Publicly traded companies are exempt from submitting a DHL eCommerce credit application.
When do I need to submit my company’s financial statements?
Privately held companies that do not issue public financials will be required to provide financial statements for creditworthiness assessment when applying for a credit limit over $250,000.
How do I know DHL eCommerce received my credit application?
Once your application is submitted, you will receive an email confirming receipt, along with a unique application ID for your reference.