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Understanding KYC documents for customs clearance in India

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KYC Documents For Customs Clearance India – DHL Express IN

India is the world’s sixth-largest economy. As India’s middle class grows, so does its demand for imported goods. India’s total imports from the years 2021 to 2022, reported by the Ministry of Commerce and Industry, were US$610.22 billion, showing an increase of 54.71% over the last year. These numbers indicate the large number of products imported into the country and hold great potential for entrepreneurs.

However, just like many countries of the world, India also has some strict rules and regulations regarding shipping products into the country and clearing them from customs. One such requirement essential for customs clearance is the documents required for KYC. So what is KYC, why are KYC documents required for a smooth import clearance process in India, and what exactly is the process of submitting KYC documents? DHL Express provides the answers to these questions in this article.

What is KYC?

KYC is the abbreviation of ‘Know Your Customer’. Simply put, it is a mandatory procedure where entities shipping items abroad are required to submit documents to verify the identity and address of the receiver. Whether an individual is sending a shipment to India or a company is sending bulk products, KYC documents must be submitted to the logistics carrier.

India’s KYC regulations were implemented as part of the Money-Laundering Act (2002) and the Prevention of Money-Laundering Rules (2005). The aim is to prevent anyone from fraudulently making use of export incentives, misusing export promotion schemes, and evading import duties. Therefore, when consignees receive products from abroad, they must submit KYC documents in order for their imports to be cleared by Indian customs. This is irrespective of the value of those shipments.

DHL KYC requirements for customs clearance in India

Since KYC documents should be provided to the customs officials during the import clearance process, the receiver needs to submit them to the logistics carrier before the shipment arrives. If the documents are not submitted at that time for customs clearance or are incorrectly completed, the shipment will be held in Customs Bond until the shipper or consignee in India furnishes the right materials as required. This will not only result in the process of clearance being delayed but can even incur penalties in some cases.

To help you navigate these requirements for a seamless international shipping experience, DHL Express has outlined what KYC documents the receiver must submit. These can be categorized under two groups: proof of identity and proof of address, and are discussed below:

Proof of identity

As part of the KYC proof of identity requirements, individuals shipping items to or from India with DHL Express must provide documents that can verify the identity of the consignee.

  • Any of the following identification documents, including an Aadhar Card, Voter ID, PAN Card driver’s license, or passport, can be provided by the recipient.

If the receiver is a minor below 18, the following documents need to be submitted as proof of ID and address:

  • Aadhar Card;
  • PAN Card;
  • Birth Certificate; or
  • Passport of the minor.

Besides this, any of the following documents of the parent/guardian must be submitted:

  • Aadhar Card;
  • PAN Card; or
  • Passport.

Proof of address

Proof of address is an official or legal document that confirms the consignee's residential address. If the address shown on the KYC document matches the one on the shipment, the proof of identification can also be used as a proof of address. However, suppose the address on the KYC document differs from the shipment delivery address. In that case, the receiver should provide any of the following records that include the address listed on the shipment:

  1. Acceptable Address Proof for Individuals and Minors:
    • Bank account statement
    • Electricity bill
    • Rent agreement
    • Hotel booking receipt
    • LPG connection receipt
    • Employee ID
  2. For Proprietors, Partnership Firms, and Companies: Proprietors, partnership firms, and companies must provide additional address proof aligned with their business requirements, such as:
    • Bank account statement
    • Electricity or telephone bill
    • Lease or rent agreement
How to upload KYC documents to the portal in DHL Express’s website

How to upload KYC documents to the portal in DHL Express’s website

To complete the mandatory KYC process with DHL Express and ensure smooth customs clearance, follow these customer-friendly steps to upload your documents:

  • Visit DHL Express’s KYC site to find out which documents you need to prepare. Ensure you have valid proof of identity and address that meets the requirements for the destination address.
  • Navigate to the KYC section on the DHL Express website and log in to the portal. If you’re a first-time user, you may need to create an account.
  • Input the consignee’s personal information, including name, address, and contact details, as required. Verify that the details match the documents you’ve prepared.
  • Upload the necessary documents (e.g., proof of identity, address proof) in the designated fields. Ensure that the scanned copies are clear and meet the size and format requirements specified on the portal.
  • After uploading the documents, submit them for review. DHL Express will carry out the necessary checks to ensure the documents are valid and not tampered with.
  • Once the verification process is complete, DHL Express will confirm the submission and use the approved KYC documents to clear the shipment through customs authorities.

The Know Your Customer form and document should be submitted to DHL Express whenever you wish to ship to a new address in or outside of India. DHL Express will then save the required information in our KYC database for that destination address.

However, if the receiver’s details change, or you have to ship to a new address, you must submit these required Know Your Customer documents with the updated information. Similarly, if you change your logistics carrier, you must also re-submit the KYC documents.

As a global leader in the logistics industry specializing in international express delivery, DHL Express has a committed team of experts who have acquired a set of skills and deep knowledge of customs clearance, ensuring that you receive help every step of the way. Sign up for a DHL Express business account today to optimize your delivery lead times and experience a smooth shipping process.