Whether you're sending important documents or high-value goods from Myanmar, knowing that your shipment has reached its destination safely is essential. DHL Express makes this process easy through Proof of Delivery (POD) — a convenient feature available via MyDHL+, a one-stop shipment management solution. With just your 10-digit waybill number, you can access delivery confirmation at any time, from anywhere.
What is Proof of Delivery?
A Proof of Delivery (POD) is a document provided by DHL Express that confirms a shipment has been successfully delivered. It includes critical details such as the recipient's signature, shipment status, and time of pickup.
You can obtain a POD directly through the MyDHL+ website by entering your 10-digit waybill number. The POD acts as a verifiable record businesses and individuals in Myanmar can utilize for overseas shipping.
Electronic Proof of Delivery records can help with:
- Legal compliance
- Invoicing
- Customer assurance purposes
- Reducing disputes and fraud
- Enhanced Operational Efficiency
Step 1: Visit the MyDHL+ Website
To begin, visit the MyDHL+ homepage.
- Then, select Myanmar as your country of residence.
- Next, enter your 10-digit waybill or tracking number into the search bar and click “Track” to proceed.
This will take you to a page displaying your shipment’s tracking history and current status.
Step 2: Review Details Before Getting Proof of Delivery
Once tracking details load, you’ll see key shipment information such as the Origin Service Area, Destination Service Area, and delivery status.
Before proceeding, make sure these details are accurate. Then, click on the “Get Proof of Delivery” text in blue located below the shipment timeline. This will direct you to the POD request form.
Step 3: What Proof of Delivery Types Are There?
DHL Express offers two types of PODs for your convenience:
- Proof of Delivery with signature
- Proof of Delivery without signature
Depending on the shipment and recipient’s country, one or both options may be available.
Proof of Delivery with signature
This option includes the consignee’s signature and offers the highest level of confirmation. Note that all information provided must match with the details on your waybill.
Here's how to get an electronic copy of your POD via email:
- Select a shipment identifier from the drop-down menu, such as your email address or contact number.
- Enter the correct information that matches your shipment identifier.
- Choose “Email” as your preferred delivery method for an electronic copy and enter your email address, as well as addresses belonging to any other recipients that need the POD.
- Acknowledge the terms and conditions by ticking the checkbox.
- Click “Submit” to download or receive your POD via email.
This version is ideal for shipments where official documentation may be required, such as high-value items or legal documents.
Proof of Delivery without signature
Proof of Delivery (POD) without signatures are also available for cases where you need your POD immediately, or when signature data is unavailable. Here's how to retrieve it:
- Select “No signature” as your POD type.
- Enter your email address, and that of any other recipients who need the POD.
- Agree to the terms and conditions by checking the box.
- Click “Submit” to receive your downloadable Proof of Delivery.
Shipment status and pickup information is also included in PODs without signatures, making them a solid choice for standard shipments.
International shipping with peace of mind using DHL Express
In today’s fast-moving business environment, transparency and accountability are non-negotiable. With DHL Express, accessing your shipment’s Proof of Delivery is quick, reliable, and secure — whether you’re shipping from Yangon to Bangkok, or from Mandalay to New York.
For businesses in Myanmar, MyDHL+ offers not only shipment tracking and POD access but also time-saving features like individualized customs services, powerful shipping tools and real-time notifications. Open a DHL Express business account today and experience seamless global shipping.
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