Indonesia has a population of over 279 million10, making it the world’s fourth most populous country, behind China, India and the US. Having grown five-fold over the last five years, its e-commerce market is booming and has grown into the ninth largest sector in the world, according to a recent McKinsey & Company research report11.
According to McKinsey, 85% of the market is made up of resellers or distributors, with only 15% of merchants selling their own products. Indeed, TikTok has recently bought a 75% controlling stake in Indonesia’s biggest e-commerce platform, conveniently named Tokopedia, in a deal worth $1.5 billion12. It will be integrated with TikTok’s own e-commerce marketplace, TikTok Shop, which will be incorporated into the Tokopedia brand.
Alongside the emphasis on e-commerce marketplaces – and now TikTok – Indonesia is expected to lead Southeast Asia’s regional growth in Buy Now Pay Later (BNPL) for the next two years13. This is due to a combination of two factors: the fast-growing e-commerce sector and the large proportion of the population who don’t have conventional bank accounts.
In fact, according to a report by International Data Corporate, Indonesia will make up to 58% of Asia’s BNPL spends on e-commerce platforms by 2025. So, if you do decide to venture into the Indonesian e-commerce market, make sure you offer a BNPL option.
In 2023, the four most popular e-commerce categories in Indonesia were fashion (purchased by 70.1% of online shoppers), followed by beauty and personal care (49.7%), food and beverages (40.8%), furniture and home appliances (37.3%) and consumer electronics (31.5%)14. The most popular overseas online shopping destinations were China, the US and Singapore. Due to underdeveloped fixed-line internet infrastructure, Indonesians rely on smartphones to shop; international merchants with a dedicated mobile app will be at an advantage.