#DhlGogreenPlusProgram:HowItWorks,ItsCost&More

DHL GoGreen Solution

4 September 2023 5 Mins Read

GoGreen Plus is a sustainability solution that provides DHL Express shippers a tangible avenue to significantly reduce (‘inset’) the carbon emissions associated to their shipments.

By offering the option to utilize sustainable aviation fuel (SAF) instead of traditional fuel for aircraft, our customers can reduce up to 30% of the carbon emissions linked with their shipments.

GoGreen Plus for Everyone

Whether you’re shipping packages for personal use or for business operations, we offer this cleaner shipping option to everyone.

Personal Shipper	Business Shipper
GoGreen Plus can be added to shipments via MyDHL+ simply by ticking the box marked GoGreen Plus under Optional Services when customers make their shipment booking.	To ensure utmost flexibility, our dedicated team of certified international specialists will work closely with each business customer to tailor the percentage reduction that best suits their business requirements and specific needs.

Why Should Your Business Adopt GoGreen Plus?

Contributing to Better Future

By acting collectively to address global challenges, we can foster a sustainable future for present and future generations.

Compliance and Growth

With GoGreen Plus certification, you can access grant incentives and tax relief, and our carbon footprint report will reveal your business logistics’ environmental impact.

Competitive Advantage

Gain a winning edge by appealing to the growing base of environmentally-aware consumers.

How Does DHL GoGreen Plus Work?

DHL GoGreen Plus is a carbon insetting solution that helps businesses in reducing their shipment's carbon emissions by utilizing Sustainable Aviation Fuel (SAF).
This approach is made possible through the Book and Claim methodology.

Sustainable aviation fuel (SAF) is a type of jet fuel made from non-petroleum feedstocks such as cooking oil, animal fats, and agricultural waste.

Given its capacity to reduce carbon emissions by up to 80%, the aviation industry is integrating SAF into conventional jet fuel blends to keep carbon emissions low.

Different from carbon offsetting—a scheme in which companies buy carbon credits to compensate for greenhouse gas (GHG) emissions that have already occurred—carbon insetting refers to activities that companies undertake to decarbonize their own supply chain operations.

This approach is more effective than relying solely on carbon offsetting, as offsetting alone does not effectively address the root cause or its uptake.

Sustainable aviation fuel (SAF) is great, but it’s not readily available at all ports. GoGreen Plus addresses this limitation with the Book and Claim methodology.

For example, if you opt to reduce 35% of carbon emissions with GoGreen Plus, this is how it works:

Step 1 – Book SAF
DHL Express buys SAF based on your emission reduction target. Then, the purchased SAF goes into a tank at the airport for aircraft use.

Step 2 – Claim Carbon Reduction Credits The emissions reduction achieved will be passed on to your business, reducing your overall carbon footprint.

1. Book

DHL Express purchases sustainable fuel (SAF) from supplier

2. Supply

SAF goes into a tank at an airport

3. Delivery

SAF goes into an aircraft

4. Claim

DHL Express claims the environmental benefits and pass them on to customers

DHL GoGreen Plus Workshop

To have a better understanding on our GoGreen initiative, you may watch this webinar conducted by DHL team which covers everything about GoGreen Plus.

Refer to this sustainability reference material while watching the webinar to have a good understanding about this intricate topic.

Download Material

GoGreen Customer Stories

Wellous Group Limited, an Asia-based international nutrition company, was the first to use DHL GoGreen Plus service in Asia Pacific.

This supports Wellous' sustainability goal to annually reduce its global shipment carbon emissions by 10%.

In July 2023, Royal Selangor, the world's largest pewter maker, became the second member to join DHL Express' GoGreen Plus program.

This collaboration aims to cut the carbon emissions of Royal Selangor's international e-commerce shipments by 20%.

DHL Sustainability Initiatives

DHL Express Malaysia has deployed 6 electrical vehicles in October 2022.

We are looking to add 55 more to our fleet in 2023.

This is “Alice”.

DHL has ordered 12 fully electric Alice eCargo planes from Eviation in year 2021, making us the pioneer in this initiative.

Frequently Asked Questions

For individual shippers, you can support sustainable delivery by selecting the GoGreen Plus option before completing your shipment booking. This will contribute to reducing carbon emissions by up to 30%.

For DHL Express business account holders, two options are available for selection:

GoGreen Plus Basic:
Reduces carbon emissions by up to 30% for your business accounts.
GoGreen Plus Carbon Reduced:
Ideal for businesses with high shipping volumes, this option allows you to customize your emissions reductions from 10% to 100% to meet your specific targets.

They can. To do so, you may follow the normal procedure.

However, it is important to make your customers aware that it is very likely insetting and SAF will be the future of DHL’s Green product offering across both ad-hoc and contracted customers.

Yes, DHL Express business account holders who opt for GoGreen Plus can get a carbon report from their account manager. A certificate showing emission reductions will also be provided the year after signing the GoGreen Plus contract.

Yes, we already have SAF in use in San Francisco, East Midlands, Amsterdam and Malpensa.

Yes, the GoGreen Plus logo will appear on the shipping labels if selected on GoGreen Plus.

It is not guaranteed as currently we only have the ability to use SAF at EMA, Amsterdam, San Francisco and Malpensa at the moment.

But under Book & Claim, a specific quantity of SAF can be ‘booked’ in one location and then ‘claimed’ at another location.

Via this acknowledged Book & Claim methodology, we can offer GoGreen Plus from any location in the world, irrespective of where we purchase SAF.

The cost for DHL Express GoGreen Plus services depends on how you use the service.

When you choose GoGreen Plus for individual shipments, it's considered an optional service with a charge of MYR 1.05 per kilogram. This is added to your base shipping price along with any other optional services or surcharges. You'll see the final cost clearly displayed when booking your shipment on MyDHL+.

If you've signed a contract with DHL Express for the GoGreen Plus program, You decide how much you want to invest in SAF and reduce your carbon emissions, along with a pre-agreed cost. DHL Express will invoice you based on your chosen investment level.

DHL GoGreen Solution

GoGreen Plus for Everyone