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Track and Trace

Track your shipment quickly and easily via DHL tracking. Simply enter your 10-digit DHL Express shipment number for the current status of your shipment. This way you will know exactly where your package or document is located!

If your tracking number follows any of the formats below, please track your shipment at DHL eCommerce Malaysia:
  • 6 digits numerical only (e.g. 5220066390985060 )
  • Alpha-numeric starting with up to five letters followed by numerical digits (eg:MDPS12345678)
DHL Express Malaysia cannot assist with DHL eCommerce Malaysia enquiries, you must contact DHL eCommerce Malaysia directly from Monday-Friday 8 AM to 7 PM at +603-2779 2300.

Customer Service

Social Media

Reach out to our Social Media Customer Service team 24 hours daily at Facebook, Instagram or Twitter.


Our WhatsApp Digital Assistant is available 24/7 to track your shipments and answer your questions. Simply add the DHL Express WhatsApp number +60162994433 to your phone contacts and start a WhatsApp chat!

WhatsApp Us


Call our Customer Service at 1 800 888 388 (Toll Free) / +603 7964 2800 (overseas).

Get A Quote

Get an online quotation from us when you enter your shipment details. You will get the rates and time as soon you enter details.

Find Your Nearest DHL Service Point

For a professional international shipping service, please visit your nearest service point to send a parcel overseas.