You can contact DHL Express customer service for personal support through our official social media pages on Facebook, Instagram, or X for following assistance:
- Booking a shipment
- Customs related queries
- Shipment tracing
- Any general enquiries about DHL Express
Our customer support team is online 24/7 on these channels.
If you’re looking to reschedule a delivery, track a shipment, or book an import or export, we’ve prepared easy-to-follow guides so you can skip the chatting hassle and handle it yourself anytime:
- Delivery Rescheduling Guide: Change your delivery date and time to fit your schedule
- Change Delivery Address Guide: Redirect your package to a different address or pickup location
- Shipment Tracking: Follow your package's journey in real-time with detailed updates
- Import Booking Guide: Step-by-step instructions for scheduling a delivery from overseas to Malaysia
- Export Booking Guide: Step-by-step instructions for scheduling a delivery from Malaysia to overseas
- HS Code Lookup Guide: Find the correct customs classification codes for your items
- DHL Express Shipment Status Meaning: Understand what each tracking status means
- Other Helpful Guides on DHL Services and Shipping: Additional resources for common shipping questions and guides