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How to Change the Delivery Date of a DHL Shipment

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How to Change the Delivery Date of a DHL Shipment

To change the delivery date of your scheduled shipment,  simply follow these 7 steps.

Step 1: Visit DHL On Demand Delivery

  1. Go to DHL On Demand Delivery website.
  2. Select 'Malaysia'.
  3. Click 'Continue'.
ODD  On Demand Delivery - On demand delivery malaysia

On Demand Delivery Malaysia Website

Step 2: Login

For frequent shippers, click 'Sign up or Login Now' to access an existing account or create one for future use.

For one-time users, click 'Manage shipment as a guest'.

ODD  On Demand Delivery - On demand delivery login

On Demand Delivery Login

Step 3: Determine Shipment for Modification

  1. Enter waybill number
  2. Enter Captcha
  3. Click 'Submit'
ODD  On Demand Delivery - On demand delivery shipment details

On Demand Delivery Shipment Details

Step 4: Verify Shipper Identity

  1. Verify contact number
  2. Click the phone icon on the left to get a passcode
  3. Enter the passcode sent to the mobile
  4. Click 'Submit'.
ODD  On Demand Delivery - On demand delivery verification

On Demand Delivery Shipment Verification

Step 5: Choose New Delivery Option

Select 'Change Delivery Date'.

ODD  On Demand Delivery - ODD Change Delivery Date/Reschedule Delivery Date

Delivery Option: Change Delivery Date

Step 6: Add Gate or Door Number (Optional)

The default selection of this is 'No'. 

To add door or gate number for better accuracy instruction, click 'yes' and enter gate or door number.

ODD  On Demand Delivery - gate or door number

Gate and Door Number

Step 7: Authorize Delivery Modification

  1. Check the Term and Conditions box.
  2. Click 'confirm'.
ODD  On Demand Delivery - ODD Modification Authorization

Authorize Modification