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How to Order DHL Packaging Supplies

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How to Order DHL Packaging Supplies

From envelopes for documents to boxes ranging from 3kg to 25kg, DHL Express has all the packaging supplies you need for secure shipping.

As a business account holder, you can conveniently place orders through MyDHL+.

First, go to MyDHL+ and select the country of residence.

Supplies Order Guide - DHL Packaging Order Guide-Country

Step 1: MyDHL+ Navigation

  1. Select 'Ship' on the top menu panel. 
  2. Click 'Order Supplies'.
Supplies Order Guide - DHL Packaging Order Guide-MyDHL+

Step 2: Supply Orders

  1. Enter 'Account Number'.
  2. Enter quantity to selected package(s). 
  3. Click 'Next' to proceed. 

Notes: Orders can include up to 50 items. Plastic flyers (100pcs/stack) cost MYR 100, with a minimum order of 90pcs.

Packages Available for Order

PackagesDimensionsWeight Max. Capacity
Box 2 (shoe)33 x 18 x 8 cm1 kg
Box 33 x 32 x 9 cm2 kg
Box 433 x 32 x 18 cm5 kg
Box 533 x 32 x 34 cm10 kg
Box 641 x 35 x 36 cm15 kg
Box 748 x 40 x 38 cm20 kg
Box 8 54 x 44 x 40 cm25 kg
Tube Large97 x 17 x 15 cm5 kg
Envelope (card) 35 x 27 x 1 cm0.5 kg
Large Flyer47 x 38 cm4 kg
Standard Flyer40 x 30 cm2 kg

 Other packaging items available for order are waybill clear pocket and thermal labels. 

Supplies Order Guide - DHL Packaging Order Guide-Selection

Step 3: Delivery Details Input

  1. Enter the contact and company name corresponding to the DHL account number provided earlier.
  2. Enter delivery address.
  3. Enter contact details such as phone number and email address.
  4. Select an image icon for verification purpose. 
  5. Click 'Submit' to proceed.
DHL Packaging Order Guide-Contact Details

Step 4: Order Confirmation

After that, you'll arrive at this page, indicating the order has been placed. 

Supplies Order Guide - DHL Packaging Order Guide-Order Confirm

An order confirmation email with the reference number will be sent from my.dhlcares@dhl.com.

The supplies are typically delivered within 2-3 working days.

DHL order supplies confirmation email sample