How to Change the Delivery Address of a DHL Shipment

As long as the destination is within the same country, you can update the delivery address instantly by following these 7 steps.

Step 1: Visit DHL On Demand Delivery

1. Go to DHL On Demand Delivery website.
2. Select 'Malaysia'.
3. Click 'Continue'.

Step 2: Login

For frequent shippers, click 'Sign up or Login Now' to access an existing account or create one for future use.

For one-time users, click 'Manage shipment as a guest'.

Step 3: Determine Shipment for Modification

1. Enter waybill number
2. Enter Captcha
3. Click 'Submit'

Step 4: Verify Shipper Identity

1. Verify contact number
2. Click the phone icon on the left to get a passcode
3. Enter the passcode sent to the mobile
4. Click 'Submit'.

Step 5: Choose New Delivery Option

Select 'Alternate Address'.

Step 6: Provide New Delivery Address

1. Enter delivery address in address column 1, 2, and 3.
2. Enter postcode and city.
3. Click 'Confirm Address'.

Note: Door/Gate code is optional. Enter for more accurate delivery instruction. 

Step 7: Set a New Delivery Date

Select a preferred date for delivery. 

Step 8: Authorize Delivery Modification

1. Check the Term and Conditions box.
2. Enter the receiver's name.
3. Click 'confirm'.