#ShippingWithDhl

Proview Guide: Get a DHL Express Shipping Event Report

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Step by Step: Get a DHL Express Shipping Event Report

Step 1: Register for Proview via MyDHL+

1.1 Login to MyDHL+

Go to MyDHL+.

  1. Click 'Login' at the top right corner of the page.
  2. Enter username.
  3. Enter password.
  4. Click 'Login'.

Note: Skip to step 2 if a Proview account is already set up.

Step by Step: Proactive Shipment Notifications - proview-mydhl+-login

MyDHL+ Login

1.2 Register for Proview

Once login, click 'Register' on the top menu bar.

1.3 Create Proview Account

Input DHL Express account details:

  1. Select 'Yes' to indicate you have a DHL Express account number.
  2. Enter account number.
  3. Enter name.
DHL Proview Register Account

DHL Proview Registration

Step 2: Access Proview 

  1. Click 'Track' on the top menu bar.
  2. Select 'Monitoring and Notifications'.
DHL Proview Track And Monitor

DHL Proview Access

Step 3: Add or Edit Account on Proview

  1. Click 'Manage Account' on the left sidebar
  2. Add account number to the 'Account Number' field
  3. Enter pin number
  4. Click 'Add'
Step by Step: Proactive Shipment Notifications - proview-add-edit-account

DHL Proview Add Account

Step 4: View the Summary of Shipment Event

  1. Click 'View Status' on the left sidebar.
  2. Click 'Shipment Status'.
  3. View all shipment events

Shipment events are categorized by shipping status, each with its own specific meaning:

StatusMeaning
Shipment Data ReceivedShipment has been created.
Picked UpThe shipment has been picked up from the shipper.
In TransitThe shipment is moving between origin and destination in the DHL Network.
Clearance EventThe shipment is in customs clearance process.
Customs ClearanceThe shipment has been cleared through customs.
Exception

Checkpoints indicate that the shipment’s progress has been impacted (e.g.

shipment refusal, bad address, etc.).

Out for DeliveryThe shipment is with the DHL courier for delivery.
DeliveredThe shipment has been delivered to the destination address.
Step by Step: Proactive Shipment Notifications - proview-Shipment-Event-Monitoring

All Shipping Event of a DHL Account