How to Change DHL Delivery to Service Point Pickup

If you prefer to pick up your package while it's already in transit, you can easily make the change through DHL On Demand Delivery.

To do this, simply follow these 7 steps.

Step 1: Visit DHL On Demand Delivery

1. Go to DHL On Demand Delivery website.
2. Select 'Malaysia'.
3. Click 'Continue'.

Step 2: Login

For frequent shippers, click 'Sign up or Login Now' to access an existing account or create one for future use.

For one-time users, click 'Manage shipment as a guest'.

Step 3: Determine Shipment for Modification

1. Enter waybill number.
2. Enter Captcha.
3. Click 'Submit'.

Step 4: Verify Shipper Identity

1. Verify contact number
2. Click the phone icon on the left to get a passcode
3. Enter the passcode sent to the mobile
4. Click 'Submit'.

Step 5: Choose New Delivery Option

Select 'Service Point or Locker'.

Step 6: Choose Your Nearest Service Point or Locker

1. Enter postal code and city.
2. Select preferred Service Point.

Step 7: Authorize Delivery Modification

1. Check the Term and Conditions box.
2. Click 'confirm'.