We’ve surveyed 12,000 shoppers across 24 countries to provide you with valuable insight into how the world wants to receive and return online orders
In this report, we explore if shoppers expect (and are willing to pay for) next day delivery, how they want to track and redirect their online purchases and what they are willing to do to make their delivery more sustainable.
Do you offer your customers free returns and a choice on how they send back their unwanted purchases? Read the report to find out why you should.