Shipping With Us
Where can I ship with DHL eCommerce?
We service the U.S. and more than 220 countries and territories.
For international shipments, how are duties and taxes handled?
The duties and tax settlement depends on the destination country and on the shipping product you choose. For Parcel International Direct, duties and taxes are paid by the merchant. DHL eCommerce pays the duties and taxes and invoices back to the merchant. For our DHL Parcel International Standard and DHL Packet International, any applicable duties and taxes are collected at time of delivery.
Customer Web Portal
Do you have tools to manage shipments online?
Through the Customer Web Portal, customers can evaluate performance results, track parcels and analyze information about shipping costs to effectively manage shipping. In addition, recurring reports can be scheduled on a daily or weekly basis. Reports can be customized to include specific report elements important to your organization’s shipping objectives.