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For any retail business, shipping plays a crucial role in customer experience and loyalty. A smooth and efficient shipping process ensures that customers receive their orders on time and in good condition. This reflects positively on the retailer's brand image and contributes to increased customer satisfaction.
This is when choosing the right third-party logistics (3PL) company comes into play. A good 3PL company can offer companies the tools required for smooth and efficient shipping.
For example, MyDHL Plus (MyDHL+) is a one-stop shipping management platform providing automated solutions to streamline processes and improve efficiency. By using this 3PL platform system, retail businesses can access automated 4PL solutions to optimise their operations.
MyDHL+ simplifies import and export documentation by replacing paper waybills, pro forma, and commercial invoices with a user-friendly single-screen or guided navigation system. It accurately records customer information for over 220 countries and territories and can even recall previously entered addresses.
Our easy preview function lets you review these documents before printing.
After preparing your shipment, the next step is to clear customs. MyDHL+ eliminates guesswork by providing transportation rate quotes as well as duty and tax estimates for international shipments. Access to Commodity Tariff Codes ensures easier customs clearance, preventing delays and offering precise tax and duty estimations.
As soon as your shipment departs from your warehouse, you’d want to ensure it is accurately en route to its designated destination.
MyDHL+’s platform's digital logistics solutions enable total visibility of your shipments' status, whether they are in transit, pending, delivered, or rejected at customs. It also optimises warehouse collection scheduling, allowing you to plan your delivery and pick-ups effectively.
Even better, push notifications ensure you stay informed of any shipment changes or discrepancies.
MyDHL+ offers various user options, including guest users, registered users, and corporate account holders. Each type caters to different needs, from one-time shipments for individuals to centralised control for businesses.
For guest users, MyDHL+’s user-friendly interface allows you to access crucial shipping tools. Enter your shipment details on our online platform and click "Next" to proceed through the steps. This option is ideal for occasional shipments to family or friends abroad. However, for business owners, we recommend registering an account or signing up as a corporate user for added benefits.
Registered users can access a comprehensive suite of online shipping tools for express delivery. Enjoy personalised services with features like reviewing past orders, quickly recalling addresses, and unlimited tracking and tracing of your shipments. Numerous advantages await you when you open a DHL Express account.
Meanwhile, MyDHL+’s corporate account allows you to manage access levels across multiple users. This option is perfect for companies that require complete control and visibility in their shipping operations.