Shipping to the USA from New Zealand – Everything you should know

Whether you’re sending small parcels or high-value goods, DHL Express provides tailored solutions to help you scale confidently in the U.S. market and guide you through everchanging customs regulations, packaging guidelines, and logistical challenges to avoid delays and unexpected costs. 

The USA remains one of the most attractive export markets for New Zealand businesses, with growing demand for high-quality Kiwi products, from dairy and meat to beauty and wellness items. According to the Office of the United States Trade Representative, U.S. goods imports from New Zealand totalled US$5.6 billion in 2024, marking a 1.4% increase from the previous year¹. 

Effective August 29^th, 2025, the duty-free di minimis treatment for shipments to the U.S. with a value below US$800 will be removed, regardless of the country of origin of the products. This means that all commercial shipments under $800 will now require full customs procedures and duty payments. 

This guide outlines everything you need to know to continue shipping from New Zealand to the USA with DHL Express. From key export requirements to best practices for smooth delivery and how DHL Express can help streamline the process with tailored international shipping solutions.

What you need to know before sending parcels to the US

1. Duty and tax considerations

There continues to be looming uncertainty, as new announcements are made daily. It is therefore critical that businesses and customers stay informed and ship with an expert in international shipping, such as DHL. The recent elimination of the $800 di minimis is a key example of sudden changes which can seriously impact customers and businesses alike.

The USA’s di minimis value previously allow shipments valued under USD 800 to enter duty-free, benefiting businesses sending small packages. However, the recent elimination of this di minimis value means that all shipments regardless of value now require full customs procedures and duty payments. 

For New Zealand businesses who are sending China manufactured goods to the USA, it's important to consider recent tariff changes, which has increased duties significantly. 

Since tariffs are based on the country of origin, not the shipment location, goods manufactured in China but shipped from New Zealand (or any other country) to the USA would still be subject to these tariffs. To avoid unexpected costs and clearance delays, businesses should:

• Accurately declare the country of origin for all products.
• Verify applicable tariff rates before shipping to understand total landed costs. Utilise MyGTS to assist with applying the correct tariff rate.

2. Customs regulations and documentation

Navigating USA customs requirements can be complex. DHL Express offers pre-clearance services and expert guidance to help businesses comply with regulations and avoid unnecessary delays.

Harmonised Tariff System (HTS)

Customs duties in the USA are determined by a specific manual called the Harmonised Tariff System (HTS). This system contains codes that link to duty rates for all types of imported items. Before shipping from New Zealand to the USA, you would have to determine the nature of your product by searching for the correct HTS code on MyGTS and checking the customs duty rate that applies to it. 

This rate does not work as a standard fee but rather as a percentage of the purchased value of your imported goods. After you have calculated the exact total sum of all the percentages pertaining to your shipment, you would know approximately how much the USA importer must pay.

Documentation:

Proper documentation is essential for smooth customs clearance when shipping to the USA. Missing or incorrect paperwork can lead to delays, fines, or even the rejection of shipments. To avoid such issues, businesses should prepare the following key documents:

• Waybill – Must include a complete and accurate description of goods. Receiver full contact details including email and phone number.

• Commercial invoice – Should provide a detailed breakdown of costs, including:

  • Goods value

  • Freight charges

  • Insurance costs

  • Signature requirements (e.g., the number of originals or copies needed)

• Packing list – Outlines the shipment’s contents, dimensions, and weight.

• Certificate of origin – Accurately declare the country of origin for all products.

• Permits – Needed for restricted goods, such as animal products (e.g., Fish and Wildlife Service (FWS) permits).

• Required Certificates – If applicable, include certificates for Free Trade Agreements and Returned Goods to comply with trade regulations.

• HTS Code – Code that link to duty rates for all types of imported items. Find on MyGTS

• Contact Details – Valid phone number & valid email address 

This information has to be provided when creating the shipment via MyDHL+, the DHL Electronic Shipping solution and/or integration.

3. Restricted and prohibited items

USA customs enforce strict import regulations on certain goods. Items such as agricultural products, alcohol, pharmaceuticals, and hazardous materials may require special permits or be entirely prohibited. Before shipping, check the U.S. Customs and Border Protection (CBP) guidelines to ensure compliance to regulations.

How to prepare your shipments to the USA

1. Packaging best practices

Proper packaging is key to preventing product damage during international shipping, especially for fragile or high-value goods. Using durable packaging materials and following industry-recommended packing guidelines can help safeguard shipments against rough handling.

Proper packaging protects goods from damage during transit. Follow these tips to ensure secure delivery:

• Use sturdy boxes and high-quality materials.

• Add cushioning for fragile items.

• Seal packages securely to prevent tampering.

2. Labeling requirements

Correct labeling is essential for customs clearance and efficient delivery. Ensure your shipments include:

• Sender and recipient details.

• A clear product description.

• Special handling labels, such as “Fragile” or “This Side Up.”

3. Real-time tracking and customer communication

Customers today expect full transparency when shopping online, making real-time tracking an essential feature for businesses offering international shipping Advanced tracking tools allow businesses to monitor shipments at every stage, ensuring that both sellers and buyers have visibility over the delivery process. 

DHL Express: Your partner for seamless international shipping to the USA

1. Fast and reliable delivery

DHL Express offers time-definite delivery services, ensuring parcels reach their destination quickly.

2. Expertise in international shipping

With decades of experience, DHL Express simplifies customs clearance and logistics, ensuring smooth deliveries across all 50 states in the USA and U.S. territories. Our global network helps businesses scale their international shipping operations with confidence.

3. Tailored solutions for different needs

From food exports to e-commerce fulfillment, DHL provides specialized shipping solutions. Additionally, businesses looking for sustainable options can opt for GoGreen Plus, reducing carbon emissions without compromising speed.

4. Ship with DHL Today

Partnering with an experienced shipping provider like DHL Express ensures that businesses benefit from fast and reliable deliveries, expert customs support, and real-time tracking tools — all essential for maintaining a seamless international shipping experience.

Business Shipper? Open a DHL Express business account and enjoy special corporate shipping rate with us today!

Personal Shipper? Don’t have an account? Don’t worry, DHL still has all your USA shipping needs covered with our Guest and Personal Shipper options.