A guide on how to use DHL Express for parcel home pickup in Pakistan

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The process of managing shipments and scheduling courier pickups in Pakistan can give rise to several challenges. One primary hurdle is the sheer unpredictability of logistics coordination. Some might struggle with unreliable pickup times, leading to delays that ripple down the entire supply chain, affecting both customer satisfaction and operational efficiency.

The lack of a streamlined communication channel between individuals and courier services can also result in information gaps, leading to potential mix-ups or mismanagement of expectations regarding collection – whether home or office – and delivery times. This challenge underscores the need for user-friendly platforms that facilitate transparent and efficient communication between all parties involved

Thankfully, DHL Express makes it easy to book a pickup from wherever you are in Pakistan, transforming this potentially stressful process into a straightforward, hassle-free experience.

Why choose DHL Express’ pickup service in Pakistan?

Before delving into the "how," let's address the "why." Pick-and-drop services with DHL Express alleviate the common pain points associated with conventional shipping methods. No more standing in long queues or worrying about the safety and timely arrival of your parcels. With DHL Express, you have direct access to schedule a collection, track your parcel with the pickup number, and receive customer support anytime, day or night.

Moreover, with the upcoming launch of label-free shipments, the convenience is set to reach new heights, eliminating the need to print an airway bill. To get started, explore the detailed steps involved in booking a pickup with DHL Express:

1. Create a MyDHL+ account

Start by creating a MyDHL+ account. MyDHL+ is designed to make deliveries more efficient, freeing up your time to focus on what truly matters to you. 

Picture planning a birthday surprise for a friend living overseas. You have the perfect gift but are unsure about shipping costs. MyDHL+ eliminates this guesswork, providing upfront quotes, cost estimates, and information on duties and taxes. You'll know exactly what you're spending, avoiding any unwelcome surprises.

Or, imagine selling a beloved collectible online and needing to ship it to a buyer in another country. MyDHL+ becomes an essential tool, enabling you to coordinate parcel home pickup services with DHL Express. 

Explore a range of features at your disposal:

  • Obtaining quotes, cost estimations, duties, and taxes
  • Generating shipping labels and invoices
  • Organising pickups, deliveries, and collections
  • Overseeing and monitoring shipments
  • Retrieving shipment bills
  • Personalising your shipping preferences, dashboard, and address book

2. Select documents

When shipping internationally, various documents like commercial invoices, export declarations, or even specific permits may be required, depending on the nature of your goods and the destination country's regulations.

Use MyDHL+ to access any required customs and shipping documents for your parcels. It guides you through each step, ensuring every detail aligns with legal requirements, minimising the risk of customs delays. It is also imperative to create and upload the correct customs forms when necessary. 

3. Select packaging type

Ensuring your shipment is well-packed is critical in minimising damage risks and providing your recipient with a product that's received in pristine condition. DHL Express enhances this process, offering a variety of packaging supplies, including multiple sizes of boxes and envelopes, facilitating secure home or office courier pickup services from Pakistan to international locations.

After packing, affix a label with the appropriate names and addresses to ensure a smooth parcel pickup from home, transit, and ultimately, delivery. Ensure the label accurately reflects the information on the bill of lading.

When scheduling a pickup for international shipping with DHL Express, do note that the creation of an air waybill (AWB) is mandatory. The air waybill contains vital information about your package, including its destination, the nature of the goods, and the agreed terms for their transport. 

4. Schedule your pickup and delivery

Once done, you can proceed to book a pickup with DHL Express. Start by inputting your account number in MyDHL+ (if you're a non-account holder, simply enter 'NA'), and proceed to specify the pickup location. You will also be prompted to provide package details and any other relevant information in the form. 

Crucially, MyDHL+ allows you to select a preferred time range for pickup, adding a layer of convenience to your experience. After the pickup service is scheduled, you have the option to receive updates about your shipment's progress via text message or email with DHL Express.

5. Select optional services

Moreover, MyDHL+ doesn't just stop at streamlining courier services in Pakistan; it extends its functionalities to accommodate your specific needs through a variety of optional services. One such feature is the same-day service, perfect for urgent document delivery, last-minute gifts, or critical shipments that just can’t wait. 

In addition to this, safeguarding your parcels, especially when they contain high-value or fragile products, is likely a top priority. That's where the option to add insurance through MyDHL+ comes in. This feature allows individuals to ship their products with an added layer of security, providing peace of mind that, should the unexpected occur, the items are covered financially. 

6. Pay for shipments

At DHL Express, we understand that convenience and security in payment methods are as crucial as the efficiency of parcel pickup services, especially in today's fast-paced digital world. That's why when you book your parcel collection via MyDHL+, we accept all major debit and credit cards as well as PayPal, providing a quick, secure, and hassle-free way to handle your transaction. 

7. Print documents

Once you've completed the payment transaction, the final step is to prepare your shipment's documents. This typically involves printing out essential paperwork that accompanies your parcels. However, it's worth noting that soon, DHL Express customers will have the option to utilise a label-free shipment feature. This upcoming service will allow for a more environmentally friendly and convenient process, eliminating the need to print the air waybill. 

Once your documents are in order, whether physically printed or digitally processed in the near future, DHL Express takes over the heavy lifting. Our team is dedicated to ensuring that your shipment is not only collected promptly from your specified pickup location but also that it's delivered safely to its destination. Throughout this process, you can refer to the pickup number to stay informed about your shipment's status, providing peace of mind and transparency.

Start scheduling parcel pickups from home or office

At DHL Express, we are committed to delivering excellence to our clients, ensuring smooth pick-and-drop services in Karachi and other parts of Pakistan. MyDHL+ was crafted with you, our customers and partners in mind, serving as an intuitive platform that simplifies the global courier service experience. It allows you to easily track shipments and pick up parcels from home at any time, accommodating your specific needs and schedule.

By signing up with DHL Express, you'll benefit from preferential rates, the personalised attention of a dedicated account manager, and round-the-clock customer service support to assist with and manage your shipments.