Content and Navigation

Contact Us

Contact Us

Call 24/7

02 345 5000

Find ServicePoint

FAQ


 

Find ServicePoint

Promotion

DHL
DHL

 

Special DHL Express Offers
Just for You!

Enjoy exclusive promotions and savings
tailored to your needs.

See our latest promotions

FAQ

ServicePoints

DHL Express ServicePoint is perfect for:

  • Infrequently shippers who need to send packages one time or occasionally (If you're a tourist that needs to urgently ship item to your home, we're the right answer!) 
  • Newbie shippers who are new to international shipping
  • Anyone looking for ease and convenience - our staff handle everything for you!

We offers one stop service and assistance where our staff handle everything for you - from packaging to documentation! 

  • International express delivery & export services
  • Shipping label and return label printing service
  • Shipment Repacking

Yes! Just bring these things and our staff will take care of everything else. 

  1. Shipment you want to ship (or document) 
  2. Recipient detail (address and phone) 
  3. Lastly, your real ID card or Passport

Opening hours differ for each ServicePoint. To find the business hours for the branch you’re visiting,  you may scroll up to use the map on this page to search, head over to their Google Map locations or chat with us via LINE here

Tracking

You can track your shipment using our website here with the tracking number or Air Waybill (10 digits) 

Please make sure you entered the correct tracking number/Air Waybill in the correct format: Check for length, and if there are any special characters in your input.

If your tracking number/ Air Waybill is still not working, please contact our Customer Service hotline at 02-345-5000

Tracking events usually appear 24 after receiving the Track and Trace ID. In general, once the shipment has reached our facility, a tracking event will appear.

Shipping Advice

DHL Express offers fast and reliable international delivery services with global standards, backed by 24-hour support! 

Covering both Import and Export services to 220 countries worldwide in within 1- 3 days, whether you're shipping to United States, China, Japan, Germany, Australia, or any other country - we've got you covered! 

You can get a free quote for estimated price and transit time here. Simply by input your shipment detail and destination. 

Prices quoted are estimates based on the information you have supplied, excluded import duties or taxes, clearance or other fees and surcharges. 

Some commodities such as cash, firearms, counterfeit goods or narcotics, animal parts such as ivory or shark fins and illegal goods or property, the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may be carried, are not accepted for transport by DHL under any circumstance. More information here

If you are in any doubt as to the acceptability of your goods, please contact DHL Customer Service 02-345-5000 for more information

Shipping Option For General Customers (Walk-in customers and Non-account holders)

  1. Drop off at DHL Express service points with staff assistance at every step
  2. Ship online through the ShipNow platform with free door-to-door delivery and credit card payment

Shipping Option For DHL Express Account Customers

  1. Ship online through the MyDHL+ platform with free door-to-door and credit card payment
  2. Booking and scheduling pickup through Customer Service at 02-345-5000 (24 hours)

*Enjoy preferrential rate for new DHL Express Account holders, register here!

Get In Touch for Other Reason

Got a question or want to collaborate? Or interested in joining DHL, sharing your experience, we're here for you! Contact us through the channels below

Got a question or want to collaborate? Or interested in joining DHL, sharing your experience, we're here for you! Contact us through the channels below

Got a question or want to collaborate? Or interested in joining DHL, sharing your experience, we're here for you! Contact us through the channels below

Got a question or want to collaborate? Or interested in joining DHL, sharing your experience, we're here for you! Contact us through the channels below

Got a question or want to collaborate? Or interested in joining DHL, sharing your experience, we're here for you! Contact us through the channels below