Importing goods into South Africa isn’t just a business transaction, it’s often the lifeblood of your operation, whether you’re running a small Cape Town startup or heading up a major manufacturing outfit in Johannesburg.
But as business grows, so does risk. One wrong move, and you could wake up to shipments you never approved or customs bills you never signed off on. It’s enough to keep any business owner up at night.
That’s exactly why DHL developed eSecure,a smart, flexible layer of protection that puts you firmly in control of your DHL Express Import account. No more nasty surprises. No more unauthorised shipments. Just peace of mind, every step of the way.
What Does DHL eSecure Do?
DHL eSecure is built right into MyDHL+, working quietly in the background to make sure only trusted people can use your import account. You decide who ships, when, and how, so you never have to worry about someone slipping through the cracks.
Standout Features of DHL eSecure
Streamlined Approvals for Trusted Partners
If you work with the same fulfilment centre in Cape Town, or always rely on your trusted warehouse partner in Durban, eSecure makes life easy. Whitelist their email domains and they’re good to go, no manual approvals needed, and zero delays.
Authorised Domain Control
With the Authorised Domain setting, you can give everyone at, say, @yourcompany.co.za instant access while blocking outsiders at the gate. It’s quick, effective, and keeps your operation tight.
Automatic Rejections
Don’t want anyone outside your approved list getting through? Flip on the My Domain feature to automatically reject unrecognised domains. Fraudulent or accidental shipment attempts are stopped before they cost you a cent.
How to Get eSecure Up and Running
Getting started is as easy as a Springbok try:
Register as Account Administrator
You’ll get an email from dhlSender@dhl.com (or esecure@dhl.com if you’re already on MyDHL+). Just follow the link to set your password and you’re in.Access the eSecure Dashboard
Log in to MyDHL+, head to My Shipment Settings, and click on Access eSecure. That’s your control centre.Whitelist Your Users
Approve individuals from a ready-made list of recent shipment contacts
Authorise whole teams by adding your company domain
Or upload a CSV for bulk approval up to 100 emails in one go
- Appoint More Admins
Need someone in Pretoria to keep an eye on things, or a backup in Cape Town? It’s a click away. Enable Security
Once you’ve set your whitelist and admin team, hit Enable. From there, only authorised users can ship on your account. Any unrecognised email triggers an approval request, keeping you in the loop.
How the Approval Flow Works
If someone not on your list tries to ship, here’s what happens:
They get an email saying approval is needed
You (and any fellow admins) get a notification to review the request
Approve or reject the shipment with a single click, straight from your inbox or inside MyDHL+
The requester gets notified immediately, so there’s no guessing
For extra transparency, enable “Email ID Consent,” and your contact details will be visible if they have questions.
Why South African Businesses Love eSecure
Stay Compliant: Make sure only authorised people can generate customs paperwork, keeping you in line with SARS regulations.
Control Costs: Stop unauthorised shipments before they happen,no more surprise charges.
Boost Efficiency: Automate approvals for frequent partners, while locking things down for new or occasional users.
Scale with Ease: Expanding into Durban? Partnering with a new supplier in Nairobi? Add users and admins as your business grows.
Take Charge of Your Imports
Don’t leave your import account to chance. With DHL eSecure, you’re not just following best practice, you’re setting the standard for secure, reliable importing in South Africa. Ready to protect your business and keep your shipments on track? Open a DHL business account today and discover the power of smart, seamless import security.
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