WHO
ARE THE BIGGEST CROSS-BORDER SHOPPERS - AND WHAT ARE THEY BUYING?
WHAT
DELIVERY LOCATION OFFERINGS WOULD INCREASE YOUR EUROPEAN & GLOBAL SALES?
WHERE
IN THE WORLD DO 1 IN 4 RESPONDENTS SHOP ONLINE EVERY DAY?
2023 Online Shopper Surveys
The countries selected for the 2023 Shopper Survey reports are all important players in the growth of e-commerce worldwide. These are some of the most mature or rapidly advancing online shopping economies that e-retailers should have in their sights. Read on to see who took part in the Global & European surveys.
Read or Download our in-depth reports
Discover how the world shops online to help build your cross-border business
IN-DEPTH SURVEY-BASED REPORTS INTO BOTH THE EUROPEAN AND GLOBAL MARKETS
Over 11,500 shoppers in 23 key e-commerce countries worldwide surveyed.
DHL eCommerce commissioned a study into the shopping habits of online customers. The responses have been compiled into two vital reports: an international viewpoint from six global regions, and a deep-dive into the European e-commerce marketplace. With insights on how shoppers think, behave and buy, valuable studies provide practical information to help you build your cross-border sales.
There are huge opportunities waiting for e-commerce businesses to secure sales all over the globe, not just domestically. For e-tailers looking to make that leap into cross-border shipping its important to meet the needs of the customers, in the country you want to ship to. It’s not a one size fits all. The insights in this report can take a browser into a buyer.
Pablo Ciano, CEO - DHL eCommerce
FIND OUT…
WHY
HIGH DELIVERY COSTS AND PAYING FOR RETURNS IS A BIG TURN OFF WHEN SHOPPING CROSS-BORDERS.
HOW
CAN YOU TAKE THIS INSIGHT TO HELP BENEFIT YOUR E-COMMERCE BUSINESS?
VIEW COUNTRY GUIDES
Every country is different and that is as true for e-commerce as it is for food, culture and language. So, if you’re thinking of selling cross-border, our country guides will help you get started in the most efficient way. Learn more about individual countries and their shopping habits and find specific stats on how online shoppers are buying in a country you want to expand into.
