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Enter shipment number
  • Yes, you can change the delivery address for your shipment. You can also redirect the shipment to a ServicePoint to change the delivery date or select a neighbor or porter to receive the shipment. You can do this via the page https://www.dhl.com/pt-pt/home/as-nossas-divisoes/parcel.html, using your shipping number. You can also do this by email that you will receive with the expected delivery date.

  • You can choose to receive the shipment at a ServicePoint, change the delivery date, select a neighbor or porter to receive the shipment or change the delivery address. Once the shipment is in distribution, you can only select a neighbor or porter to receive the shipment for you. Check the status of your shipment via your email or go to https://www.dhl.com/pt-en/home/our-divisions/parcel.html, enter your shipment's shipping number and change your delivery.