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With the goal of providing you with a satisfying shipping experience from start to finish, we offer a variety of tools and integrations to create, manage and control your e-commerce shipments.

Tools for you and your recipients

A tool that allows you to manage your shipments 24/7, the Customer Area, exclusively for DHL eCommerce customers - allows you to manage your shipments online, request collections, manage returns, download reports, and more.

And through our Track & Trace app, recipients of your shipments can modify delivery and track anytime, anywhere – no registration required from any device.

Automate your daily processes

DHL e-commerce web integrations allow your online business to seamlessly connect to our logistics network. These solutions facilitate efficient shipment creation, real-time tracking, and simplified returns management. By connecting your online store directly to DHL, it makes it easy to ship to customers in Iberia and Europe, improving the customer experience and driving sales.

Customer Area

An online tool that automates the management and follow-up of shipments simply, ensuring up-to-date information and access to reports so you can complete visibility and control over your account 24 hours a day, 7 days a week.

Integrations for e-commerce

Web-based services that provide information on availability of services, online pickup requests and shipment tracking. The ideal solution if our other tools do not fit your needs.

Track & Trace

Recipients of your submissions may modify delivery and follow-up without registration and from any device.


EPOD is the proof of electronic delivery. Here is all the details of the delivery and the signature of the person who received the shipment.


With Electronic Billing you receive your invoices directly into your email (CSV, PDF) making the billing process faster and simpler.

Not a DHL Customer yet?

Do you have a company and ship regularly? Open an account with DHL eCommerce and get discounts tailored to your business. Request more information about our shipping services, no compromise!