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Enter shipment number

WILL YOU RECEIVE A SHIPMENT?

Thanks to our flexible delivery platform, you can change thedelivery date, select anew recipientor choose one of ourcollect points, we have over 3,600 ServicePoints on the Iberian Peninsula.

Flexible Delivery Options

  • Change Delivery Day
  • Collect Order at Pick Point
  • Delivery in Neighbor or Porteiro
  • Change Morada

Collect Process in ServicePoint DHL

1

Notification

A message (email or sms) will be sent with the name of the pick point where you can lift your order.

2

Documentation required

In order to collect the submission, you must present the Citizen Card (or equivalent identification document). If the shipment cannot be collected in person, use this statement so someone else does it in their place. Please attach a copy of your ID to the completed statement.

3

Collect Shipment

Go to the pick point to collect your order! You have 10 days to do so.

DHL Points

  • More than 3,600 ServicePoints on Iberia Peninsula
  • Extended opening times, including weekends
  • Simple online shopping returns