#ShippingWithDhl

A complete guide to import duty

Vivien Christel Vella
Vivien Christel Vella
Senior Global Digital Marketing Manager
5 min read
woman holding parcels smiling
This article covers
A guide to import duty & import tax for SMEs
How to calculate customs fees
Tips to help you ship across borders without delays

Shipping internationally can feel like a maze for SMEs – especially with import tax, import duty, and customs fees to manage. One wrong step, and costs soar or shipments get delayed at borders.

This guide makes it simple. We’ll show you how to navigate customs with ease, manage duties and taxes, and keep your shipments moving – so you can focus on growing your business across borders.

What is import tax and duty? 

Import duty (or customs duty) is a tax collected by customs authorities on all goods sold across borders. Import duty primarily aims to generate income for local governments, while also increasing the final price of foreign goods to encourage domestic consumption. Some common examples of this include trade tariffs and excise duties. 

Import tax, on the other hand, is a broader term, serving as an umbrella for all charges applied to imports, which includes custom duty, sales tax and Value Added Tax (VAT). Understanding this system of taxation is key, as this consumption tax applies even when goods are purchased abroad while entering a different country.

How are import duties different from tariffs or import taxes? 

Even though they’re often used interchangeably, import duties, tariffs and import taxes each have distinct meanings that impact international shipping. Understanding these differences is essential for businesses navigating global trade:

Import duties

Import duties are taxes collected by customs authorities on goods as they cross international borders. Its primary purpose is to generate government revenue and to protect local industries from foreign competition. These duties are usually levied on goods entering a country, with the importer often responsible for payment. Some of the most common examples include anti-dumping taxes and excise duties.

Tariffs

Tariffs are a specific form of import duty imposed on certain types of imported goods. They are primarily used to regulate international trade flows, often with the goal of protecting domestic industries from international competition. Generally calculated as a percentage of the goods’ value, tariffs can significantly influence the cost of import tax, ultimately affecting your pricing strategy and the total landed cost of your products.

Import taxes

Import taxes are government fees applied to purchased goods entering a country. This consumption tax, which also includes sales tax, Value Added Tax (VAT) or Goods and Services Tax (GST), applies even if the goods were bought overseas, and can vary significantly by country and product. While import duties are a specific type of tax on cross-border goods, import taxes are broader charges on almost all purchases, with both contributing to total import costs.

Types of duties and taxes

Here’s a quick overview of some of the most common duties and taxes your business might encounter when shipping internationally:

 

Customs duty

Customs duty

The standard tax charged on imported goods, usually based on the item’s classification, value, and country of origin.

Tariffs

Tariffs

 

A specific kind of customs duty applied to certain products, often used to protect local industries or balance trade between countries.

Excise tax

Excise tax

A tax on specific goods such as alcohol, tobacco, or fuel – often applied on top of import duties.

Value Added Tax (VAT) or Goods and Services Tax (GST)

Value Added Tax (VAT) or Goods and Services Tax (GST)

A consumption tax added to most goods and services, including imports, in many regions around the world.

Anti-dumping duty

Anti-dumping duty

An extra charge on imported goods sold at unfairly low prices, designed to protect domestic producers.

How do import duties and taxes impact your shipment?

For both businesses and individual shippers, correctly understanding these charges is vital for smooth international trade, as underestimating them carries risks beyond simple fees. For example, import duties and import taxes will impact the total cost of your shipment, making early awareness important so that you can factor them into your pricing strategy to ensure business profitability.

Additionally, failing to manage these duties and taxes properly could cause your shipment to be held up at customs or can earn you hefty fines, further resulting in disrupted supply chains and unexpected storage fees. It can also end up surprising your customers with unforeseen charges upon delivery, potentially harming your business’ reputation.

How much is import tax?

The total cost of your import tax is determined by several key factors, such as:

  • Goods value: This includes the item's price, freight costs and insurance fees. Customs authorities use this total value to assess the applicable custom duty and taxes.

  • Goods description: A clear and accurate description on the commercial invoice is crucial. It helps customs quickly understand the product's nature, end-use and country of manufacture.

  • Country of origin and destination: The origin of your goods and their final destination significantly impact the rates, as international trade agreements between countries can influence the amount of duties and taxes.

 

  • Destination country’s tariff rates: Different countries apply varying tariff rates, which influences the total cost of import tax.
  • Harmonised System (HS) code: HS codes are unique international identifiers that classify the exact type of goods being shipped. Customs authorities use these codes to apply the correct taxes and duties, making accurate entry vital to avoid wrong rates or shipment rejection.

Many countries also have a minimum order value – called a de minimis threshold – below which goods can enter without additional taxes or duties. If your shipment exceeds this threshold, the extra charges kick in.

Good news: you don’t have to guess these amounts. With DHL’s MyGTS tool, you can easily calculate import taxes and duties for your shipment before it leaves, helping you plan pricing, avoid surprises, and keep your customers happy.

Countries with the highest and lowest de minimis thresholds

The de minimis threshold, which is the minimum value below which goods can enter a country without additional duties or taxes, varies significantly worldwide, impacting both overall cost and shipping convenience.

Highest de minimis thresholds

  • United States: Historically one of the highest at USD 800, but that duty‑free exemption ended as of August 29 2025.
  • Australia: Still one of the more generous thresholds at AUD 1,000 (approx USD 670–700) for many imports.

Lowest de minimis thresholds

  • Some countries have extremely low or effectively zero duty‑free thresholds, meaning all imports may be subject to duties/taxes regardless of value.
  • The European Union applies VAT from “€0” on many goods, even when duties don’t apply until around €150 for certain items.
     

Country tariff rates

High‑tariff countries

Some markets charge significantly higher average tariff rates, which can add a meaningful cost and complexity for e‑commerce sellers. The Bahamas, for example, has an average tax rate of 18.56% on imported items1.

If you’re shipping into such markets, expect higher landed‑cost add‑ons for duties – they’ll impact pricing, margin, and customer experience.

Low‑tariff countries

On the flip side, some countries maintain very low average tariffs, making them more accessible from a cross‑border shipping cost perspective. For instance, Switzerland and Japan both report tariff averages below 2–3%2.

That means fewer duties to factor in, which gives you a bit more flexibility on pricing and logistics for your customers.

Who has to pay for import tax and customs duty?

So, who is responsible for paying the import taxes and duties on a cross-border shipment? Here’s where it can get a little complex, so let’s break down the different parties and their responsibilities:

Carrier

The carrier is the service provider that transports the shipment cross-border, such as DHL Express. In international trade, the carrier acts as a customs broker, managing border documentation for clients so that their goods clear customs without any problems. Additionally, the carrier is also responsible for collecting all associated import taxes and duties.

Exporter and importer

In the case of cross-border B2C e-commerce transactions, the seller sending the goods out of the country is the exporter, whilst the customer buying the goods is considered the importer. The party responsible for paying the taxes and duties passed on by the carrier is determined by an internationally recognised set of rules called ‘Incoterms’.

Incoterms are usually agreed between the exporter and the carrier. The two most common ones are:

  • Delivered Duty Paid (DDP): This is when the seller takes responsibility for the transportation of the goods (as well as the associated fees). The seller will also pay for all import taxes and duties due when the shipment crosses borders.
  • Delivered Duty Unpaid (DDU): In this instance, the seller is responsible for delivering the goods to their destination and for the cost of its transportation, but the customer must pay all associated import taxes and duties to the carrier when they receive the package.

However, it goes without saying that the latter is not so popular with customers. While it may seem like the cheaper option for your business, can you afford to damage your customer’s experiences this way? Remember, disgruntled customers won’t return.

Importer of Record

The party responsible for import compliance, paperwork, and paying duties is called the Importer of Record. In DDP shipments, that’s you; in DDU, it’s the customer.

Tip: Incorrect Incoterms are a common cause of shipping delays. Partnering with an expert like DHL Express ensures your shipments are smooth, compliant, and stress-free.
 

Key considerations when shipping internationally

  • Prepare the right documentation: Accurate commercial invoices, waybills, and other documentation are essential for smooth customs clearance.
  • Know the rules: Research your destination country’s customs regulations, import taxes, and duties to factor costs into your pricing.
  • Pack and protect your goods: Use appropriately sized boxes, clear labels, and quality packaging to prevent damage and reduce shipping costs.
  • Check for restrictions: Make sure your products aren’t prohibited or restricted, and secure any necessary permits or certificates.
  • Plan for duties and taxes: Decide who pays (you or the customer) and leverage your logistics partner to calculate or even pay duties upfront to avoid delays.
  • Choose a customs brokerage: Partnering with a logistics expert like DHL Express gives you access to global customs expertise, transparent costs, and tools to ensure shipments clear quickly.

For fast, international shipping, open a DHL Express Business Account.