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When it comes to delivery, there’s one thing all e-commerce customers really care about: speed. For businesses shipping cross border, next day delivery is increasingly expected by online shoppers at checkout. And if you’re not offering it, you risk losing the sale…
Enter DHL Express. As the global market leader in Time Definite International (TDI) shipping and courier delivery – and the most international company in the world – DHL Express has become a trusted logistics partner for SMEs shipping overseas.
Here’s everything you need to know about Time Definite International shipping for your business.
Our core services offer you secure door-to-door delivery of goods and documents to and from virtually every country and territory. Time-definite delivery means that your imports and exports reach their destination within a specified time frame.
Whether you need your shipments delivered at the start, middle or end of a business day, our range of services mean you can find the right fit for you needs – with full track-and-trace visibility so you always know where your shipments are.
Our most popular product, DHL Express Worldwide, offers an end of next possible business day delivery service around the world for pieces up to 70kg and shipments on pallets up to 3,000kg. We deliver reliably and quickly to more global destinations across a single integrated network than any other express delivery company.
Our premium time-definite service offers a delivery before 9:00 am (10:30 am to the USA and Singapore) on lanes that guarantee either a next or second business day delivery. DHL Express 9:00 is offered to the majority of business centers in Europe, the Middle East, Africa, Asia and the Americas*.
With DHL Express 12:00 you will receive your shipments before 12 noon on the next possible business day. DHL Express 12:00 offers a money-back guarantee and allows for pieces up to 70kg and shipments up to 300kg*.
This is the ideal choice for less urgent shipments, with door-to-door delivery throughout Europe within a defined number of business days.
*Check with your Sales Representative or DHL.com for local capabilities.
1 million shipments are moved every day by DHL Express.(1)
Nearly half (48%) of global shoppers said “longer delivery times” have deterred them from buying from cross-border brands. Yet by offering express international shipping – and being loud and clear about it on your e-commerce website – you can convert these hesitant buyers.
DHL Express’ network spans over 220 countries and territories. You can scale your business to reach customers in new markets.
Predictable, reliable delivery schedules can help your business reduce delays and improve supply chain efficiency. A well-run operation will reduce your chances of overstocking or having stockouts, too.
By providing Time Definite International shipping, SMEs can build brand trust, reduce cart abandonment, and attract high-value customers who prioritise speed and reliability. In a competitive market, can your business afford not to?
1 – Amasty, 2024