A guide on how to Import goods to India

However, if it’s your first time navigating Indian customs, the import procedures can feel complex and overwhelming. From documentation to duties, understanding the customs clearance process in India is critical for smooth, compliant shipments.

This guide breaks down everything first-time importers need to know—how to import goods to India, which documents are required, and how to avoid delays, so you can ship with efficiency, clarity and confidence.

Understanding the basics of Indian customs

So, what is custom clearance? Customs clearance is the official process of getting approval from authorities to import (or export) goods across borders. For imports into India, this means complying with local laws, submitting the required paperwork, and paying any applicable import duties and taxes in India.

The Central Board of Indirect Taxes and Customs (CBIC), under the Ministry of Finance, is the main body overseeing this process. Depending on the type of goods, other government agencies may also be involved.

Getting familiar with the procedure for import in India helps you avoid delays, penalties, or even confiscation of goods. A proactive, well-informed approach ensures your shipments are processed efficiently.

Essential documents for customs clearance in India 

Accurate documentation is the backbone of successful customs clearance in India. Whether you're shipping machinery, consumer products, or raw materials, make sure these required documents for import in India are correctly prepared:

• Bill of entry – A legal declaration filed by the importer or customs broker upon arrival of goods.
• Commercial invoice cum packing list – Details the goods’ value, quantity, and packaging. Accuracy is essential for proper valuation.
• Bill of lading / Air waybill – A transport receipt from the carrier, confirming shipment and serving as a contract of carriage.
• Import license (if required) – Certain goods need a valid license before import.
• Certificate of origin – Identifies the country of manufacture, crucial for applying preferential tariff rates under trade agreements.
• Insurance certificate – Covers risks of loss or damage during transit.
• Importer-Exporter Code (IEC) – A mandatory 10-digit code for all businesses involved in international trade in India.
• KYC documents – Proof of identity and address for compliance purposes.

Discrepancies in any of these documents can trigger customs delays or disputes. Always double-check for accuracy and completeness before submission.

Import duties and taxes in India 

Understanding the financial aspects is key when planning to import goods to India. Several import duties and taxes in India can be levied on your shipment. The main components include:

• Basic Customs Duty (BCD): This is a standard duty levied on the assessable value of the imported goods. Rates vary depending on the HSN (Harmonized System of Nomenclature) classification of the goods.
• Integrated Goods and Services Tax (IGST): Applicable on all imports into India, IGST is levied on the value of the goods plus any customs duties.
• Social Welfare Surcharge (SWS): This is levied at 10% on the aggregate of duties, taxes, and cesses collected (which includes BCD and some other duties, but typically not IGST itself).
• Other duties: Depending on the goods, additional duties like Anti-Dumping Duty, Safeguard Duty, or Health Cess might be applicable.

Key factors that affect duty calculations include:

• Classification of goods (ITC-HS Code): Each product is classified under the Indian Tariff Classification (Harmonized System) Code, which determines the applicable duty rates.
• Valuation of goods: Customs duties are typically calculated on the transaction value of the goods.
• Country of origin: Preferential duty rates may apply if goods are imported from countries with which India has a trade agreement. Understanding customs taxes and duties on personal imports in India is essential for cost planning.

Restrictions and prohibited items for import in India

Before importing, review the latest list of restricted or prohibited items for import in India. Some products may require prior approval or licenses, while others are entirely banned.

Importing prohibited goods can result in severe penalties or legal action. Always check current regulations with India’s Directorate General of Foreign Trade and verify with Indian authorities for the latest updates.

How to avoid customs delays 

An import clearance delay can disrupt supply chains and add unexpected costs. Common causes include:

• Incomplete or incorrect documentation.
• Misclassification of goods under the ITC-HS Code.
• Valuation disputes.
• Lack of necessary permits or licenses for restricted items.
• Non-compliance with specific Indian regulations (e.g., labeling requirements).

To expedite the customs clearance process and ensure smoother international shipping, consider these practical tips:

• Ensure accurate documentation: Double-check all documents for completeness and accuracy before submission.
• Accurate goods classification: Use the correct Indian Tariff Classification (ITC-HS Code) for your goods. Proper classification is vital for faster customs processing. If unsure, seek expert advice to prevent misclassification issues.
• Proper valuation: Declare the correct value of goods as per customs valuation rules.
• Obtain permits in advance: For restricted items, secure all required licenses and permits well before shipment to avoid clearance roadblocks.
• Leverage technology and expertise: Utilize online tools for information and consider partnering with experienced logistics providers who understand Indian customs intricacies.

How DHL Express can help 

Navigating the import procedure in India can be complex, but you don't have to do it alone. DHL Express India offers a comprehensive suite of services designed to simplify your import experience and ensure your goods clear customs efficiently. Whether you’re importing for business or personal use, DHL Express understands how to import goods and ship internationally to and from India, getting them cleared without complications.

• Duties and Taxes Paid (DTP) service: To help you manage import duties and taxes in India with greater predictability, DHL Express offers a DTP service. This allows for duties and taxes to be paid upfront, streamlining the clearance process upon arrival.
• Advanced tracking system: Gain full visibility of your shipment throughout its journey. DHL Express India's robust tracking system offers detailed international shipping tracking, keeping you informed at every step of the customs clearance process in India and providing peace of mind from dispatch to delivery.
• Simplified import process: From door-to-door import services to expert customs brokerage assistance, DHL Express simplifies how you import goods from other countries to India. Our deep understanding of Indian customs regulations and our extensive global network ensures a smoother transit for your shipments. We help you navigate the complexities, ensuring compliance and minimizing potential import clearance delay issues.

Our international shipping experts are well-versed in all aspects of customs clearance in India, ensuring your shipments meet all regulatory requirements.

Your trusted shipping partner for importing to India

Successfully importing into India depends on understanding and following its customs regulations closely. Key factors include accurate documentation required for customs clearance, correct classification and valuation of goods, awareness of import duties and taxes, and knowledge of restricted and prohibited items. While the import procedure in India can seem complicated, careful preparation and professional guidance make all the difference.

Ready to streamline your imports and unlock new business opportunities in India? Open a DHL Express business account today and let our experts handle the complexities of customs clearance, ensuring your shipments arrive smoothly and efficiently.